Who We Are:

Trellis Company is a nonprofit 501(c)3 corporation focused on helping people leverage the power of post-secondary education and learning to improve their quality of life and the communities where they live.

For more than 40 years Trellis has served as a student loan guarantor, helping to provide trusted guidance and services that help student borrowers successfully repay their federal loans. In addition to pioneering several technologies and services along the way, we have invested in improving student success programs through numerous grants to colleges, universities, and research groups.

Today we have expanded our services beyond higher education to include working with employers and community organizations who are focused on aligning the dreams, goals, and skills needs of employees and employers. Connecting these resources and learning pathways together with our expertise in improving student outcomes helps us all to create better and more predictable futures for those we serve.

Our stability and vision create a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!

As we move into the future, we're drawing on our history, branching into new sectors beyond student loans, and delivering the same level of exceptional care and service that our customers have come to depend on. We remain invested in the success of students and higher education institutions. This combination of stability and vision creates a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!

Who You Are:

You are an experienced and collaborative software engineer who enjoys solving complex problems and building reliable, high quality applications. You bring strong technical expertise in modern web, mobile, and cloud based technologies, along with a solid understanding of application development best practices. You are comfortable working in an agile environment, partnering with business and technical stakeholders, and taking ownership of your work from design through production support.

You are detail oriented, proactive, and committed to continuous improvement, whether that means enhancing application performance, addressing production issues, or contributing to team knowledge through code reviews and collaboration. Most importantly, you value building solutions that support organizational goals and deliver meaningful impact to end users.

LOCATION:

The position is hybrid, two days weekly required in office. Office location is Round Rock, Texas.

JOB SUMMARY

Software Engineer III serves as a key member of the Distributed Applications team with primary responsibility for designing, developing and maintaining Web, Mobile, artificial intelligence (AI)/ machine learning (ML), and Legacy applications. This role develops, implements, and maintains IT applications using modern development technologies and tools, and involves close collaboration with Solution Architects, developers, and business stakeholders to analyze business requirements, participate in design sessions, and develop application features. Additionally, the Software Engineer III researches and addresses technical issues and requests, identifies root causes, and resolves production problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The position incumbent is expected to perform the following essential duties and responsibilities with reasonable accommodation.

• Design, develop, test, and deploy software features for web, mobile, and AI applications.
• Work in a team-oriented environment with flexibility to work independently.
• Provide ongoing support for business applications in production through on-call rotation.
• Implement DevOps practices (Continuous Integration and Continuous Delivery / Deployment (CI/CD), containerization with Docker/Kubernetes).
• Integrate AI/ML frameworks and develop data pipelines (Kafka, Spark).
• Write and automate test scripts; participate in code reviews and performance optimization.
• Research emerging technologies and propose solutions to improve processes.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Participate in peer code reviews, application standards and application performance reviews
• Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills.
• Participate in team meetings, code reviews, requirements analysis, design meetings etc. using productivity tools like O365, Copilot, Teams, Jira, Confluence etc.
• Mentor team members and provide technical guidance.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support Information Technology's vision, strategic direction, development, and future growth.
• Support other functions and responsibilities of the departments.
• Contribute to the development of department and company strategic initiatives.
• Assist with special projects as assigned.
• Interact with all levels of management
• Must be available to work flexible hours.
• All other duties and responsibilities as assigned.

COMPETENCIES

• Action Oriented
• Business Insight
• Collaborates
• Communicates Effectively
• Customer Service
• Ensures Accountability

• Resourcefulness
• Self-Development
• Situational Adaptability
• Strategic Mindset
• Tech Savvy

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong working experience of modern programming languages and frameworks (e.g., Java, Python, Spring Boot, Angular, React)
• Proficient in deploying applications to servers (Oracle WebLogic, Tomcat) and integrating with databases (SQL Server, DB2, MySQL)
• Demonstrated experience in requirements analysis, software design, development, testing, and production implementation
• Excellent communication and collaboration skills
• Strong interpersonal and team building skills when interacting with internal and external customers.
• Strong ability to coordinate/facilitate across business areas and gain collaborative support at all organizational levels.
• Strong organizational and planning skills with the ability to simultaneously handle multiple concurrent activities.
• Demonstrated ability to effectively work with dynamic, cross-functional teams in support of corporate goals and objectives, and in the enhancement of the corporation's technology products, services, and capabilities.

QUALIFICATIONS

Education

Required:

• Bachelor's degree in Computer Science, Computer Engineering, or related field. Experience beyond the minimum work experience requirement can be substituted for degree on a year-for-year basis.

Experience

Required:

• Five (5) years' of application software development experience using a combination of web/mobile technologies, AI/ML, cloud applications and software tools.
• Four (4) years' of experience in developing, debugging, testing, deploying and maintaining Java applications & Restful Webservices.
• Three (3) years' experience in version control systems, agile methodologies, software designs and diagrams, build and deployment tools, issue/bug tracking tools, data access tools, and SQL with relational and non-relational databases.
• Two (2) years' experience with DevOps tools such as Docker, Kubernetes, Jenkins, Maven, Git, Nexus; experience with CI/CD and cloud deployments (Azure, AWS, or GCP).

Preferred:

• Experience with AI / ML, and Data Analytics technologies.
• Experience with AI code assistant tools, large language models (LLMs), and AI models
• Data Transformation experience using extract, transform, and load (ETL) tools.
• Familiarity with migration of legacy systems (COBOL on z/OS) to modern technologies.

PHYSICAL AND MENTAL DEMANDS

• Occasionally must move about inside the office.
• Repetitive motion. Regularly operates a computer, phone, and general office equipment.
• Regularly required to handle, feel, grasp objects, and reach across a work area.
• Regularly communicates with other employees and on the phone, virtually, or in person with clients. Regularly converses with internal and external contacts.
• Visual acuity. Regularly must have close visual acuity to view and enter information into computer and software systems, analyze data, develop presentations and reports, and other materials.
• Mental focus. Requires worker to maintain focus and exchange detailed and accurate information through oral and written communication.

WORK ENVIRONMENT

• Work may be conducted remotely or in an office with a surrounding small cubicle environment.
• Office work environment is climate controlled with no substantial exposure to adverse environmental conditions.
• Participates in rotating on-call support for web and mobile business applications.

CAREER PROGRESSION ROLES

List possible positions the employee(s) could move into as a next step.

• Software Engineer IV
• Solutions Architect

COMPENSATION AND BENEFITS

• Base Salary: $84, 098.00 - $112, 131.00 per year (commensurate with experience)
• Corporate Annual Incentive: This position is eligible for a corporate annual incentive, subject to the discretion and approval of the Board of Directors and not guaranteed.
• Paid Holidays: 11 holidays + 1 floating holiday per year
• Comprehensive benefits package including health, dental, vision, and retirement plans.