Sales Exempt Support

Posted: Thursday, 27 March 2025
Valid Thru: Saturday, 26 April 2025
Index Requested on: 03/28/2025 01:28:23
Indexed on: 03/28/2025 01:28:23

Location: Dallas, TX, 75201, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Thermo King of Dallas LLC is hiring!

Description:

Overview

Thermo King of Dallas is Now Hiring a Sales Exempt Support at 3323 Jane Lane, Dallas TX 75247. Provide office support by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

Responsibilities

  • Coordinate all incoming phone calls, messages, and emails to the correct sales personnel.
  • Supports Sales and Field Sales Representatives in managing and growing select accounts.
  • Supports set-up of new accounts as directed, as it relates to setting-up inventory management mechanisms and facilitating initial customer site organization.
  • Educates assigned accounts as directed, notifying customer of changes / improvements to value proposition (e.g., specials, new products).
  • Ensure timely and accurate invoicing and processing of sales tickets to maintain financial integrity and customer satisfaction.
  • Assists in retaining and growing accounts.
  • Delivers technical support to customers in the assigned territory as directed by Sales and Field Sales Representatives.
  • Proactively identifies customer-specific operational improvement opportunities.
  • Provides guidance on how to apply product(s)
  • Conducts product demonstrations and safety seminars.
  • Provides documentation of cost savings
  • Delivers commercial services to customer in assigned territory as directed by Sales Managers and Field Sales Representatives.
  • Receives simple order requests.
  • Provides order status.
  • Interacts with other departments critical to customer service and product delivery and assists all departments as needed to improve efficiency of the organization.


Qualifications

Competencies:
  • To perform the job successfully, an individual should demonstrate the following competencies:
  • Demonstrates quality work through accuracy, thoroughness, and attention to detail.
  • Exhibits efficiency in problem solving by identifying and resolving problems in a timely manner to meet established customer deadlines.
  • Strives to continuously build knowledge and skills and share expertise with others.
  • Commitment to a standard of excellence in customer service.
  • Shows adaptability by effectively responding to frequent change, delays, or unexpected events.
  • Exhibits superior dependability by consistently arriving to work on time and as scheduled.
  • Contributes to building a positive team environment through commitment, respect, and communication.
  • Demonstrates professionalism by acting with integrity, high moral standards, and personal accountability.
  • Shows organizational support by consistently following policy and procedures.
  • Ability to utilize desktop computer systems, hardware and operating systems (i.e. MS Word, MS Excel, MS Access, MS Outlook, Internet Navigation, 10-key touch, Minimum 40 WPM)

Education/Experience:
  • Associates degree or Bachelor’s degree is preferred, high school diploma or GED is required.
  • A minimum of 3 (three) years of previous job experience with customer service or sales support experience; industry related experience is preferred.
  • Prefer candidates with experience effectively handling customers and communicating with multiple departments.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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