Service Advisor - Sewell Ford Lincoln

Service Advisor Sewell Ford Lincoln | Career Change Welcome Good at sales or managing people? Bring it to a business where your results are visible and your income is built on performance. Were a high volume Ford and Lincoln dealership in Odessa, Texas and were growing our service advisor team. You dont need dealership experience, but if you have it then that's great! If you've been a top performer in sales, run a team or managed accounts and customer relationships in banking, retail, insurance, oil and gas, or real estate, well teach you the automotive side. Your job is the part we cant train - reading people, earning trust, and getting things done. Your schedule Monday through Friday, 7: 30 AM to 6: 00 PM with a lunch break. Saturdays, one a month. If youre already used to a full-day office rhythm, this will feel familiar. Youll work a set, predictable schedule, with one working Saturday and early release weeks if your performance meets standards! What youll do Be the main point of contact for our service customers, from the first greeting through deliveryListen to and dissect customer's concerns, write up repair orders accurately, and explain recommended work clearly and honestlyWork directly with our certified technicians and shop leadership to keep vehicles moving and customers updatedBuild a returning customer base that asks for you by nameHit goals for hours, sales, and customer satisfaction Who tends to succeed here People whove exceeded targets in sales, account management, or customer-facing rolesSupervisors, managers, and team leads who want more upside than their current role offersProfessionals from health services, energy, trades, or business operations who are comfortable with fast-paced, high-stakes customer conversationsAnyone who communicates clearly, stays composed under pressure, and likes solving problems What we offer Pay: $70, 000 - $138, 000 per year, performance-based, with typical first complete year earnings of $80, 000 (the more you produce, the more you earn)Full paid training in Ford and Lincoln service processes, our DMS (Tekion), and technical product knowledge Continued Leadership training (in house and off site)A competitive path forward: advisor, senior advisor, team lead, service management. We promote from within and want people who intend to build a career here.Work alongside a team of certified technicians in a high-volume, well-equipped shopHealth, dental, vision, 401(k), PTO, employee vehicle purchase and service discounts, manufacturer training Why this is different from where you are now Your results here are immediate and measurable, and youll know where you stand. Strong performers are noticed, and the work is steady in a market that depends on vehicles and equipment running every day. The Sewell Family of Companies is a family-owned company that has been trusted by our customers and our community over generations. We invest in our team members so you can build a long-term career here! Requirements Valid drivers license and a clean driving recordStrong communication and familiarity with customer service skillsComfortable using computers, learning new software and adaptableSales, management, or customer-facing experience preferred; automotive experience not required but may be a plus