Venue Brand Manager

Location: San Antonio, TX / Exempt

At Spurs Sports & Entertainment (SS& E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS& E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.

We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.

SS& E is seeking a passionate team member to join our family! The Brand Manager will oversee venue branding, front and back of house activations. Additionally, this role focuses on curating memorable, one-of-a-kind experiential moments tailored for artists, tours, and special events, solidifying the arena’s reputation as a premier destination for world-class entertainment. Does this sound like a fit for you? If so, we want to hear from you!

What You’ll Do:

• Generate innovative and unique ideas that deliver unforgettable experiences for the artist, promoters, and agents that reflect the authenticity of Frost Bank Center and San Antonio. Act as the hospitality manager to oversee backstage experiences during events, ensuring client satisfaction and quality control.
• Collaborate internally will all departments to ensure logistics are finalized prior to day of show including vendor credentials, activation location(s), security, parking instructions, and setup needs.
• Oversee and support marketing elements for gifts, and show activations including but not limited to design, production, ordering of materials, and communication plans including but not limited to email, social media, and onsite signage.
• Research and compile comprehensive artist and tour information to pitch to promoters, support marketing campaigns, and enhance the fan experience. This includes identifying, tracking, and recording key artist facts, congratulatory moments, and historical data to enrich marketing and promotional elements.
• Lead creative discussions with internal departments to develop marketing and event collateral. Assist the marketing team with ideation and execution of big announcements to include partners activations, media drop and announcement events.
• Create show recaps that include final numbers, feedback and learnings of show activations and photos for industry publications.
• Other Duties as assigned.

Who You Are:

• Bachelor’s degree in marketing or a related field, or related equivalent experience in lieu of degree. (Minimum 5 years will be considered.)
• 5+ years related experience in marketing and/or branding
• Excellent written, verbal, and outgoing interpersonal skills
• Highly detailed oriented and able to work independently and coordinate multiple tasks in a fast-paced environment.
• The ability to remain current on national event and music trends in the industry and local market changes that could impact the venue.
• Demonstrate poise, tact, and diplomacy.
• Must be able to maintain confidentiality and use the utmost discretion when privy to sensitive information.
• Proficient in Microsoft Office, Excel, Word, Power Point, Adobe Photoshop, and other computer skills required.
• Must have a flexible schedule and the ability to work long hours, including overnights, evenings, weekends, and holidays.
• 10% of job is required to travel.
• 10% of job able to be performed remotely/90% of work needed to be performed onsite as needed.

Physical Requirements:

• Sitting for extended periods (e.g., at a desk or computer workstation)
• Stand/ Sit/Walk for long periods of time
• Ability to lift/push/pull 50lbs. on a regular basis
• Reaching, bending, or crouching occasionally (e.g., to access low file drawers)
• Fine motor skills (e.g., typing, writing, using a mouse, handling documents)

In every position, each employee is expected to: demonstrate alignment with SS& E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.

If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!

*SS& E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS& E is “at will”, which means that either you or SS& E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.