RESPONSIBILITIES:

• Greet and direct clients and visitors.
• Collaborate effectively with all departments to maximize efficiency and ROI in a safe environment.
• Answer phone calls and emails, providing timely and appropriate responses.
• Schedule and coordinate delivery appointments.
• Interact with customers, vendors, and employees as needed.
• File and digitally image various documents.
• Review, proofread, and update documents as necessary.
• Perform data entry into spreadsheets as required.
• Sort, distribute, and manage incoming mail and deliveries.
• Maintain and manage office supply inventory.
• Create, update, and deactivate access badges as needed.
• Assist with billing and credit processes.
• Support other departments with projects and tasks as needed.
• Participate in and complete all required training activities.
• Maintain a safe and clean work environment at all times.
• Identify opportunities for continuous improvement in all responsibilities.
• Perform document scanning of test results and proof of delivery.
• Prepare and manage documents related to customer deliveries.
• Perform other duties as assigned or directed.

ROLE REQUIREMENTS:

• Good organizational and communication skills.
• Ability to greet visitors, clients, and colleagues in a friendly and courteous manner.
• Ability to proofread.
• Ability to multi-task and adapt quickly to changes as well as maintain a high level of attention to detail.
• Must have strong organizational, time management and interpersonal skills and be able to prioritize work.
• Ability to work independently and identify and solve problems.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• High school graduate.
• Prior work experience in Customer Service and/or Administrative preferred.

EQUIPMENT KNOWLEDGE:

• Proficient in Microsoft Office Suite or similar software.

PHYSICAL DEMANDS:

• Ability to sit or stand for extended periods and perform computer-related tasks.
• Occasionally lift and move boxes or office supplies weighing up to 20 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

• The work environment is predominantly indoors, within an office setting, with regular use of computers and office equipment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.

SAMACO