Do you crave a career that truly makes an impact in people’s lives? Do you thrive on problem solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day Leidos QTC Health Services is seeking a Project Management Planning Operations Representative supporting our Occupational Health Services team. This position will oversee and manage the operational aspects of ongoing projects and serves as liaison between project teams, management and the customer. Reviews status of projects and budgets; manages contract deliverables and prepares status reports. Assesses project issues and develops resolutions to meet quality and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with managers and clients.

Contingent on contract award

Primary Responsibilities:

• Develops and maintains effective working relationships with the client
• Acts as liaison to clients working directly with the Contracting Officer
• Initiates, coordinates, and leads meetings with the clients
• Implements corrective action plans and oversees execution with internal department leads as necessary
• Monitors financial and fiscal aspects of the contract
• Responsible for submission of weekly, monthly, quarterly and annual management reports as required by the contract
• Understands contractual language and conduct regular audits to ensure compliance to all performance metrics and Federal Acquisition Regulations
• Coordinates with operations and corporate department heads such as IT for Security and Confidentiality, Provider Relations for credentialing, subcontracting management, and provider training issues
• Reviews all modifications prior to execution by Executive Leadership Team and ensures timely implementation of any required changes
• Recommends contract and program changes to Senior Management Team as appropriate
• Manages contracts working directly with operational team leaders to ensure the achievement of organizational goals and objectives including quality, timeliness, customer service and cost metrics
• Actively participates in and contributes to the development and communication of strategic objectives, plans and performance metrics to meet contractual compliance
• Works with management teams to ensure timely provider recruitment and utilization
• Must possess the ability and flexibility to meet deadlines and client expectations
• Performs audits to ensure that operational workflow is being followed and provides feedback and recommendations to Senior Management
• Perform other duties and responsibilities as assigned

Required Qualifications:

• Bachelor’s Degree and/or equivalent related work experience
• 2 to 4 years of government contract management experience
• Demonstrated medical background in case management is preferred
• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Preferred Qualifications:

• Knowledge of business and management principles involved in strategic planning and operations management
• Excellent computer skills with proficiency with Microsoft applications and Tableau
• Ability to compile, analyze and evaluate data to develop effective solutions
• Strong project management skills to handle complex cross-organizational projects
• Experience supervising or managing a medical practice highly preferred
• Project management and medical case management life cycle experience and contractors
• Comprehensive understanding of internal standardized workflow/procedures preferred
• Leidos QTC Health Services quality assurance experience preferred

Additional Information:

• Preferred location: local to the San Antonio, TX area, must be available for Central Standard Time.
• Training: if applicable as needed
• Shift: Monday thru Friday 8: 00 AM - 5: 00 PM
• Travel requirements: as needed up to 20%

About Leidos QTC Health Services

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

Compensation and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.