Position Summary

Provides executive leadership for technology strategy, governance, and enterprise capabilities aligned to organizational priorities. Accountable for setting enterprise direction, priorities, and governance for technology operations, digital capabilities, health informatics, enterprise applications, infrastructure, information security governance, business continuity, interoperability, and artificial intelligence governance. Ensures these functions are aligned to organizational strategy, patient outcomes, operational reliability, regulatory obligations, and long-term growth.

This role leads through Directors and Managers and is responsible for enterprise vision, performance expectations, investment planning, risk oversight, and cross-functional alignment. The Vice President is not expected to directly supervise technical staff or perform day-to-day operational tasks.

Scope and Impact

• Provides enterprise-wide leadership for technology and related enterprise capabilities across clinical, business, and administrative service lines.
• Oversees multiple Directors, Managers, and program leads responsible for infrastructure, end-user support, applications, health informatics, continuity planning, and related governance functions.
• Shapes organizational direction for technology services, continuity readiness, digital capabilities, interoperability, and data-enabled operations.
• Influences enterprise planning, resource allocation, vendor strategy, operational readiness, and risk posture in support of patient care and organizational sustainability.
• Accountable for service performance, technology governance, continuity readiness, and achievement of the strategic road map through aligned execution across IT& S leadership.

Decision-Making Authority

• Establishes enterprise technology direction, strategic priorities, and performance expectations across the organization's technology and continuity portfolio.
• Approves operational and governance standards, service frameworks, escalation models, and accountability structures.
• Recommends strategic investments, staffing models, sourcing approaches, and multi-year road maps for leadership approval.
• Oversees enterprise technology risk, continuity readiness, and policy adherence through Directors and Managers.
• Reviews and approves major operational, continuity, interoperability, and digital initiatives for alignment with organizational goals.
• Provides executive oversight of vendor strategy, service expectations, and risk considerations in partnership with Procurement, Finance, and service-line leadership.
• Provides executive oversight and accountability for major incidents and continuity events.

Interactions / Working Relationships

• Internal: Chief Financial Officer, executive leadership team, clinical leadership, compliance/privacy, finance, human resources, facilities, communications, health informatics, program/project leadership, and service-line leaders.
• External: Key vendors, strategic partners, health information exchanges, consultants, auditors, assessors, and other third parties.

Works across the organization to ensure technology planning, continuity readiness, operational priorities, and business needs are aligned and sequenced appropriately.

Essential Duties and Responsibilities

• Set enterprise direction for technology services and enterprise capabilities: Establish strategic priorities, operating principles, governance expectations, and performance standards for all major technology and continuity functions.
• Lead through Directors and Managers: Provide executive oversight, coaching, accountability, and decision support to leaders responsible for infrastructure, applications, end-user services, health informatics, continuity, and related functions.
• Align technology strategy with organizational priorities: Ensure technology, digital capabilities, continuity readiness, interoperability, and information governance support patient outcomes, operational performance, and future growth.
• Oversee enterprise technology governance: Sponsor policy direction, service management expectations, change governance, risk review, and escalation frameworks to ensure disciplined and consistent execution across the organization.
• Provide executive oversight for business continuity and disaster recovery readiness: Ensure appropriate leadership, planning, testing cadence, accountability, and corrective action follow-through are in place across IT& S and critical business service lines.
• Oversee health informatics, interoperability, and enterprise digital capabilities: Ensure technology-enabled workflow improvement, external connectivity, and data exchange capabilities are governed and advanced in support of clinical and operational needs.
• Oversee artificial intelligence governance and adoption strategy: Ensure AI capabilities are evaluated, approved, and implemented through defined governance, risk oversight, and alignment with organizational priorities.
• Guide budget, investment, and sourcing strategy: Develop operating and capital priorities; recommend staffing and sourcing models; oversee resource allocation across the portfolio through subordinate leaders.
• Oversee vendor and partner performance at an enterprise level: Ensure vendor capabilities, service expectations, risk considerations, and contractual performance are aligned to organizational needs and monitored through the appropriate operational leaders.
• Report enterprise performance and readiness to senior leadership: Provide clear executive-level reporting on service health, continuity maturity, risk posture, strategic progress, and key decision points requiring leadership action.

Supervisory or Leadership Responsibilities

• Directly oversees Directors, Managers, and other designated leaders, not individual technical staff.
• Establishes organizational direction, leadership expectations, and accountability measures for the teams responsible for:
• Core technology platforms and enterprise infrastructure
• Desktop and end-user services
• Enterprise applications and application support
• Systems analysis and database administration
• Health informatics
• Information security governance
• Business continuity and disaster recovery coordination
• Interoperability and digital integration
• Artificial intelligence governance and implementation oversight
• Builds leadership structure, clarifies decision rights, and ensures succession planning, team development, and cross-functional coordination across the portfolio.
• Chairs or sponsors governance forums related to enterprise technology services, continuity readiness, major incidents, and strategic technology planning.

Qualifications

Minimum Qualifications (Required)

• Education:
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, Healthcare Administration, or a related field.
• Licenses/Certifications:
  • Relevant professional certifications are encouraged but not required.
• Experience:
  • Minimum of 10 years of progressive experience in information technology, including significant leadership experience overseeing multiple technology functions. Experience in healthcare or a regulated environment is required.
• Other Required Skills/Knowledge:

Demonstrated ability to:

• Lead enterprise technology strategy, governance, and organizational alignment
• Oversee cybersecurity, risk management, and regulatory compliance (e.g., HIPAA)
• Direct technology functions through subordinate leadership structures
• Align technology investments with organizational priorities and financial stewardship
• Communicate effectively with executive leadership and governing bodies
• Lead cross-functional initiatives in complex, mission-driven environments

Preferred Qualifications

• Master's degree in Business Administration (MBA), Healthcare Administration (MHA), Information Systems, Cybersecurity, or a related field
• Additional years of progressive leadership experience in information technology, particularly within healthcare or regulated environments
• Experience leading enterprise technology strategy, digital transformation, or organizational modernization initiatives
• Experience operating within governance frameworks such as NIST, COBIT, ITIL, or similar standards
• Demonstrated experience communicating with and presenting to executive leadership and governing bodies
• Experience overseeing cybersecurity, risk management, or compliance programs in a healthcare or regulated environment
• Experience leading or governing large-scale enterprise initiatives, ensuring alignment, adoption, and organizational readiness across multiple service lines
• Relevant industry certifications in cybersecurity, risk management, IT governance, service management, or project delivery are preferred. Examples include CISSP, CISM, CRISC, ITIL, COBIT, CGEIT, or PMP.

Knowledge, Skills, and Abilities (KSAs)

Demonstrated executive-level capability in the following areas:

Strategic Leadership & Governance

• Defines and communicates enterprise technology strategy aligned to organizational priorities and mission
• Applies strong understanding of IT governance, risk management, and regulatory frameworks (e.g., HIPAA, NIST CSF)
• Establishes governance structures, decision frameworks, and accountability models across complex organizations

Executive Communication, Board Engagement & Influence

• Communicates complex technology, risk, and operational concepts to executive leadership, the Board, and non-technical stakeholders
• Demonstrates executive presence and the ability to influence decision-making and drive enterprise alignment
• Supports Board-level reporting, governance discussions, and strategic decision-making

Financial & Operational Stewardship

• Applies strong understanding of IT financial management, including budgeting, capital planning, and resource allocation
• Aligns technology investments with organizational priorities and measurable outcomes
• Oversees vendor performance, sourcing strategies, and enterprise value realization

Cybersecurity & Risk Oversight

• Demonstrates executive-level understanding of cybersecurity, privacy, and risk management within regulated environments
• Oversees security, compliance, and risk programs aligned with healthcare and regulatory requirements
• Integrates technology risk into broader enterprise risk frameworks and reporting

Enterprise Systems, Data & Interoperability

• Understands enterprise systems, data strategy, and interoperability across clinical, operational, and administrative domains
• Guides system integration, data governance, and information flow to support patient outcomes and operational effectiveness
• Demonstrates familiarity with healthcare technology environments and informatics considerations

Leadership & Organizational Development

• Leads effectively through subordinate leadership structures (e.g., Directors and Managers)
• Builds and develops high-performing leadership teams and fosters accountability across functions
• Establishes clear expectations, performance standards, and organizational alignment

Innovation & Strategic Foresight

• Evaluates emerging technologies and trends, including digital capabilities and artificial intelligence
• Aligns innovation with organizational priorities, risk tolerance, and operational readiness
• Anticipates evolving healthcare, technology, and organizational needs

Language Skills

Strong proficiency in English, including the ability to communicate complex technical, operational, and strategic concepts to diverse audiences.

Technology and Tools

• Executive-level understanding of enterprise technology environments, including infrastructure, cloud platforms, cybersecurity, enterprise applications, and data systems
• Ability to evaluate, guide, and govern technology solutions and vendor capabilities aligned with organizational strategy and risk
• Familiarity with enterprise reporting, analytics, and dashboard tools used for performance monitoring and executive decision-making
• Proficiency with standard business and collaboration tools (e.g., Microsoft 365, Teams, SharePoint)

Work Environment and Physical Demands

• Work is primarily performed in an office or administrative environment with a combination of in-person and virtual interactions
• Occasional travel may be required for organizational meetings, site visits, or external engagements
• Position involves extended periods of sitting, standing, and computer use, with routine movement within office or clinical environments
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position