Bilingual -Licensed Vocational Nurse (DHWC)

Position Summary

The Licensed Vocational Nurse (LVN) provides direct patient care under the supervision of a physician or provider, including clinical intake, treatments, patient education, and documentation. The LVN supports daily clinical operations to ensure quality care and efficient service delivery.

Scope and Impact

This role directly impacts patient care, clinical efficiency, and compliance with regulatory requirements. The position supports physicians and the broader healthcare team, contributing to patient outcomes and quality assurance within a clinic setting.

Decision-Making Authority

Operates under established protocols and provider direction. Makes routine clinical decisions related to patient intake, medication administration, and documentation. Refers complex decisions or medical judgment calls to providers.

Interactions / Working Relationships

• Internal: Daily interaction with physicians, advanced practice providers, nurses, medical assistants, and administrative staff.
• External: Regular communication with patients and their families. Occasional contact with outside labs, public health departments, and vendors.

Essential Duties and Responsibilities

• Conduct Clinical Intake (15%) - Accurately documents patient's chief complaints using appropriate medical terminology and abbreviations.
• Provide Direct Patient Care (20%) - Prepares patients for examinations, administers medications and treatments as directed by provider.
• Patient & Family Education (10%) - Provides clear education on conditions and ongoing care to patients and families.
• Medical Documentation (10%) - Completes and maintains accurate patient medical records; assists providers with recordkeeping.
• Clinical Procedures & Lab Work (15%) - Performs phlebotomy, IV therapy, blood glucose monitoring, and lab procedures; maintains instruments and quality control.
• Communication & Coordination (10%) - Responds to patient and provider inquiries, facilitates communication, assists with translation during visits.
• Compliance & Reporting (5%) - Reports STDs and communicable diseases per state guidelines. Participates in quality assurance.
• Clinic Maintenance (5%) - Maintains clinical supplies and a clean, orderly clinic environment.
• Safety & Protocol Adherence (5%) - Follows lab safety guidelines and assists with preventive maintenance on equipment.
• Other Duties (5%) - Performs additional duties as assigned to support clinic operations.

Supervisory or Leadership Responsibilities

This position does not supervise others.

Qualifications

Minimum Qualifications (Required)

• Education: High school diploma or GED; graduate of an accredited Licensed Vocational Nurse program.
• Licenses/Certifications:
• Licensed by the Texas Board of Nurse Examiners as an LVN.
• Basic Life Support (BLS) certification required.
• Experience: At least 1 year of experience in a hospital, clinical, or related setting preferred.
• Other Required Skills/Knowledge: Ability to translate between English and Spanish fluently; valid driver's license and auto liability insurance.

Preferred Qualifications

• Specialized training or certifications in phlebotomy, IV therapy, or chronic disease management.
• Bilingual fluency beyond English and Spanish.
• Experience working with underserved populations or community health programs.

Knowledge, Skills, and Abilities (KSAs)

• Strong communication and interpersonal skills.
• Problem-solving and critical thinking.
• Cultural sensitivity and customer service orientation.
• Ability to work collaboratively in a team-based environment.
• Attention to detail in clinical documentation and reporting.

Language Skills

• Required: Fluent in English and Spanish (spoken and written).
• Preferred: Additional language proficiency a plus.

Technology and Tools

• Required: Proficient in Microsoft Office (Outlook, Word, Excel) and Electronic Health Records (EHR) systems.
• Preferred: Experience with clinic or lab-specific software tools.

Work Environment and Physical Demands

• Setting: Medical office or clinic environment.
• Travel: Local travel required; must maintain valid driver's license and insurance.
• Physical Requirements: Must be able to lift up to 25 pounds, stand or sit for extended periods, bend, twist, and climb step stools. Direct patient contact required.