Branch Billing Team Lead

Job Overview: This position is primarily responsible for supporting billing team for efficiency and accuracy in the accounts payable/accounts receivable management system. Communicating with team members and other departments, providing clarifications, resolving issues, and assisting in creating and streamline billing processes.

Key Accountabilities:

• Support team on a day-to-day basis ensuring timely and accurate billing/invoicing.
• Organize, assign, delegate, and coordinate the billing team workload to ensure accuracy while meeting objectives and deadlines.
• Monitor reports and perform internal audits to validate billing accuracy and completeness.
• Monitor credit/rebill percentages and work with branch locations to identify root cause. Partner with branch location to reduce non-response time for credit disputes from the customer.
• Continuously work with supervisor and manager to improve billing policies, procedures and guidelines based on analysis of root cause and corrective actions for billing issues.
• Provide feedback to supervisor and manager regarding employee performance and development.
• Continuously promote a positive working environment and improve employee morale.
• Manage cross-training within the team and ensure documentation is saved in a central location.
• Participate and/or lead projects as assigned.

• Perform semi-annual review for branch billers.

Role Responsibilities:

• Review billing reports and assist team with timely billing.
• Review billing for accuracy.
• Ensure cross training is completed.
• Maintain billing for assigned accounts.
• Consult with management regarding any billing delays.
• Take leadership role or offer participation in assigned projects to advance the mission of the organization.
• Other duties as assigned.

Individual Skills & Competencies:

• Strong computer skills, with advanced skills in Excel.
• Ability to research and problem-solve.
• Strong attention to detail to provide quality service with accuracy.
• Excellent communication skills, both verbal and written.
• Demonstrate ability to interact effectively with individuals at various levels in the organization.
• Demonstrate strong time management and organizational skills.
• Ability to take initiative and have a sense of urgency for time sensitive materials.
• Ability to work cohesively within a team environment.

Benefits:

Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry-leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.