Your Job

The Employee Services Team at Koch Global Services (KGS) has an exciting opportunity for a Product Manager to join our team. This position will primarily focus on the Swarming (Second Level IT Support) service area where you will play a crucial role in setting and communicating the overall vision and strategy. You will be faced with a global IT environment with multiple Koch companies and the challenges to creatively provide solutions that enable our business partners accelerate the value they create.

The ideal candidate is a current or former IT product owneror product manager that has shown strong business acumen and ability to innovate, problem solve, prioritize, and communicate effectively.This Product Manager should be excited and eager to work out loud, collaborate with businesses and drive transformation.

Our Team

The Swarm organization provides end user and workstation support for the various Koch companies across the globe. Our focus is on providing a seamless experience for consumers through OpEx, continuous improvement, and transformation. We work closely with the Koch businesses to understand their business outcomes and closely partner with them to provide quality solutions.

What You Will Do

• Think differently about the services the Swarms provide and drive transformation and innovation within the organization
• Provide direction and prioritization to the product team based on business value, technical feasibility, and other relevant factors.
• Drive accountability within our product team and product vendors for business outcome driven deliverables
• Develop and maintain a clear product roadmap that aligns with the company's overall strategy
• Collaborate with business stakeholders and technology vendors to understand their capabilities and strategic roadmaps.
• Maintain and prioritize the product backlog, ensuring it is well-groomed, up-to-date, and aligned with the product vision.
• Identify opportunities to leverage applications across the organization to minimize duplicate systems within the organization.
• Engage in analysis and decision-making processes for new initiatives.
• Communicate with leadership and stakeholders on current initiatives.

Who You Are (Basic Qualifications)

• Previous experience as a Product Manager, Product Owner, Business Analyst, or similar role in a technology-driven environment.
• Experience being a strong business partner understanding their strategies to support them
• Proven ability to manage complex projects and prioritize tasks effectively.
• Strong Economic thinking skills

What Will Put You Ahead

• Project Delivery Experience
• Experience with Agile methodologies
• Familiarity with project management tools (e.g., JIRA, Azure DevOps, ServiceNow Agile, Trello, etc.).
• Experience with leading a DevOps team or practicing its methodologies

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information.

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