Position Description

About Kinder Morgan:
Kinder Morgan is one of the largest energy infrastructure companies in North America. For more than 25 years, we have continued to grow and now operate coast-to-coast with more than 11, 000 employees with experience that spans more than 60 years. That knowledge gives us an edge, making us a leader in the midstream space. Over the years, we have understood that not only do our people contribute to our success, but that they should share in that success.
Position Description:
This position is within Kinder Morgan's Midstream group, reporting to the Manager - Commercial Scheduling. This individual is the main point of contact for customer inquiries, analyzing and resolving issues regarding daily scheduling activities for assets on various Kinder Morgan Midstream natural gas pipelines. These activities include nominations, confirmations, scheduling, allocations, and imbalance management.
Essential Duties and Responsibilities:

• Establish and maintain positive relationships with producers, marketers, pipelines, shippers and various internal business owners
• Communicate with internal and external customers, Commercial, Marketing, Operations and Gas Control on daily scheduled activities
• Perform daily confirmations with point operators using various confirmation methods, multiple times per day
• Assist customers with the nomination process using iDART
• Nominate marketing activity in 3rd Party EBBs for multiple pipeline systems
• Monitor and analyze 3rd party and internal nomination reductions and adjust as necessary
• Confirm positions and balances in 3rd party and internal systems and reconcile to actual activity
• Respond accurately and timely to customer inquiries concerning daily business, operations, and/or contract requirements
• Monitor maintenance and operational issues to assist in the efficiency of transporting natural gas to avoid penalties and cashouts
• Review and monitor customer contractual rights
• Manage daily transportation logistics and schedules
• Set allocation methods and process allocations of physical flow, ensuring accuracy
• Monthly sign-off, reconciliation, and resolution of imbalances on Operational Balancing Agreements (OBAs), Transportation Agreements, and other Contractual imbalances on a daily and monthly basis
• Complete end of the month invoicing and accounting closing responsibilities
• Review and monitor point flows using SCADA
• Mitigate impacts of planned and unplanned facility outages
• Ability to be available when pipeline emergencies require attention with a possibility of relocating during storm or similar event
• Ability to work on weekends, evenings, or holidays when necessary, although typically handled by an after-hours team
• Special projects and other daily, weekly, or monthly assignments as required

Position Requirements

Education:

• Bachelor's degree or 5 years' relative gas industry experience

Qualifications, Skills and Experience:

• Previous experience in a customer service position where complex concepts are conveyed using various communication tools within a limited time-frame
• Ability to multi-task and effectively prioritize workload in fast paced and frequently changing environment
• Possesses strong analytical skills and ability to identify potential process improvements
• Ability to balance competing priorities while working with changing deadlines
• Must be detail oriented and possess strong organizational and time management skills
• Excellent interpersonal skills with the ability to build and establish relationships and communicate effectively with individuals at all levels of the organization
• Works well in a team environment as well as autonomously with limited direct supervision
• Experience with the DART system or equivalent transactional data systems is a plus
• Excellent oral and written communication skills
• Proven ability to be an integral member of a team
• Ability to multi-task, quickly adapt and tackle new problems, re-prioritizing as needed
• Thrives in a fast-paced environment with evolving priorities and complex problem solving
• Proficient knowledge of Microsoft products such as Word, Excel, Outlook, etc. and the ability to learn new technology, such as (but not limited to) Power BI and Robotic Process Automation tools

*Position may be filled at various levels depending on experience and job skills of candidate.*
Kinder Morgan Offers:

• Competitive wages; job level and salary commensurate with experience and skill sets
• 401(k) Savings Plans
• Retirement Plan
• Comprehensive Medical/Rx and Dental Plans
• Paid Time Off
• Paid Holidays
• Bonus Program
• Paid Bus Pass or Parking
• Hybrid Work Schedule

Equal Opportunity Employer Statement:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.