Job Summary:

This position is responsible for the relief operation of the rig, crew, and equipment and for ensuring customer satisfaction with all services rendered. Incumbent ensures that all crew members are at the rig and ready to work at scheduled time, and maintains productivity standards for all rig functions. When the Relief Operator is not running a Rig, he/she is working on the crew as a crew member; see job descriptions for Floor Hand or Derrick Hand.

This position has a dotted line reporting line to: Service Line Mgr or Operations Superintendent

Essential Duties and Responsibilities:

• Operates the assigned rig and equipment in accordance with the contractual terms and conditions as requested or designated by the customers.
• Maintains regular contact and communication with customers to resolve concerns, issues and complaints.
• Ensures that quality products and services are provided to the customers including maintaining productivity standards for all rig functions, following safety procedures for a safe working environment for all rig employees, and adhering to all applicable governmental regulations for compliance.
• Ensures efficient maintenance of assigned rig and equipment.
• Establishes and maintains a positive and safe work environment for the assigned rig crew, including training and coaching them in carrying out their assigned duties on the rig.
• Performs other related duties as assigned
• Wears proper safety equipment on the job (when applicable)
  a. Goggles, face shields or safety glasses
  b. Ear plugs/muffs
  c. Steel toed boots.
  d. Hard hats
  e. Safety belts
  f. Anti-fall devices
  g. SCBA (Self-contained Breathing Apparatus)
  h. H2S detectors
  i. Slicker or tyvek chemical suits
  j. Gloves
  K. FR uniforms

Qualifications:

• Must have rig operation experience and be able to demonstrate full competency in rigging up/rigging down and well servicing operations. Minimum two or more years experience in rig and well servicing operations.
• Knowledge and experience in oilfield well servicing is required.
• Must possess CDL B drivers license to drive rig.
• Must meet all qualifications defined in Motor Vehicle Policy.
• Ability to effectively communicate with people within and outside of the company.
• Ability to lead or provide guidance to crew members to work safely and efficiently.
• Multi-tasking and basic problem solving skills required; organizational skills preferred
• Must pass post-employment drug/alcohol urinalysis.
• Must pass post-offer "Essential Job Functions Test."
• Must pass DOT-drug and physical test if required by state and federal government.

Education Requirements:

• High School Diploma or GED equivalent preferred.