Are you detail oriented and enjoy a production-based environment that offers career growth?

As a Transactions Specialist III, in the Coppell/Personalization Print department at JPMorgan Chase, you will be responsible for operating equipment to process statements and credit cards for Chase customers. Global Document Services is the corporation's primary print and card production and distribution unit for JPMorgan Chase. At Chase, you will focus on business results by offering options and finding solutions to help our customers. As a Transactions Specialist III, in the Coppell/Personalization Print department, work is creative, exciting, and different every day.

Job Responsibilities:

• Coordinate document printing utilizing various state-of-the-art printers (i.e., Canon, Xerox, Ricoh, IBM) in a Roll to Roll and cut sheet environment
• Utilize print queues efficiently to support production prioritization based on customer service level agreements
• Monitor Videk camera technology diligently to observe printer output
• Maintain a printer's color consistency and output quality consistently at all times
• Produce cards skillfully on Entrust 6100's and 8100 devices
• Provide supportive training and coaching to Specialist I's & II's, fostering a knowledgeable team environment
• Collaborate with team members to enhance operational efficiency and adapt to changes in work environment and procedures
• Organize maintenance of a clean work area while prioritizing tasks based on client Service Level Agreements

Required qualifications, capabilities, and skills:

• Ability to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts
• Capable of standing/walking for an 8 to 10 hours shift
• Maintain Quality and Productivity standards
• Adaptability to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology
• High school diploma or five years of production environment work history
• Problem solving and analytical skills required, with ability to think independently
• Demonstrates proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols
• Strong verbal and written communication skills for interaction with various areas of the firm and levels of management

Preferred qualifications, capabilities, and skills:

3+ years of experience running high-speed printers

Work Schedule:

Candidates must be willing and able to work schedules during our operating hours, which may include evenings, holidays, and weekends. Specific schedule information will be provided by the Recruiter.

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans