Our Wealth Management Servicing team supports our customer's Chase.com digital self-service experience, workflow toolset and automates processes to improve operational efficiencies.

As a Senior Product Associate on the Wealth Management Advisor Notifications team, you will be responsible for building and delivering the servicing messaging experiences roadmap to the advisors, client associates, and servicing professionals across the J.P. Morgan Wealth Management client spectrum. Your skill, collaborative mindset, and teamwork abilities will in make a crucial difference as you build connections with a wide landscape of partners and stakeholders. Ideal candidates will have Wealth Management or Core Banking experience with background in Agile product management, Technology, Operations or Business Analysis.

Job responsibilities:

• Drive solutions discovery, refinement, and delivery in a mature Agile environment
• Collaborate cross-functionally with product owners, legal, advisors, risk/controls, operations, technology, design, and data partners
• Develop, refine, and maintain clear documentation of the scope, workflows, and user stories
• Engage technology partners to help refine tasks and user stories on a daily basis
• Facilitate Quality Assurance, User Acceptance Testing, and Production validations to ensure the delivered solution ties back to the requirements
• Support escalations; develop and share subject matter expertise for Production issues and incidents resolution
• Apply domain knowledge, technical acumen, critical thinking, and analytical skills to help team drive forth its applications evolution

Required qualifications, capabilities, and skills:

• 3+ years of experience product development, business analysis, or project management roles
• Familiarity with retail investments products and their lifecycle, client service models, technology, operations and controls
• Knowledge of Agile principles, tools, ceremonies and proven ability to successfully deliver in an Agile environment is required
• Demonstrated ability to be an integral member of a global team on large-scale, complex projects
• Successful track record of developing products within deadlines
• Familiarity with database platforms and proficiency in data querying languages and techniques for practical analysis and troubleshooting
• Keen understanding of technical integration and dependencies for end-to-end client experience

Preferred qualifications, capabilities, and skills

• Strong work organization, written and oral communications skills and attention to details
• Background in brokerage, investments management or banking is strongly preferred
• Strong analytical and problem-solving skills
• Creative and innovative thinker
• Bachelor's degree or related experience preferred
• Exposure to ML and AI frameworks is a big plus

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans