J.P. Morgan Securities Services provides comprehensive solutions spanning the full investment cycle to help institutional investors succeed now and in the future. Our world-class suite of services includes custody, fund accounting and administration, middle office services, foreign exchange, liquidity management, securities financing, collateral management, data solutions and regulatory insights

Department Description

The Cross Product Change Services (CPCS) Team, part of the CIB-Securities Services Operations Transformation group, provides a range of change services to both internal and external clients. These services include user acceptance testing, business analysis, minimum viable product assessment, defining and implementing reference data strategies, process evaluation and re-engineering, automation, implementation support, and test strategy and execution. With a team of over 130 employees, CPCS operates across 10 global locations.

Job Responsibilities

• Document and execute test scenarios by identifying specific scenarios and writing test scripts using Business Driven Development.
• Provide evidence and documentation of testing results in the JIRA Tool.
• Utilize test automation tools to enable efficient and timely end-to-end test execution; previous experience in automated testing is required.
• Partner closely with Operations, Product, and Technology groups.
• Identify opportunities to accelerate and synergize testing processes for assigned projects and syndicate the information to other team members for validation prior to implementation.
• Take responsibility for monitoring and reporting testing defects and managing the re-testing process.
• Validate and present test results for internal sign-off.
• Engage in internal and cross-team initiatives by actively participating and contributing to initiatives aimed at improving efficiency and ensuring high-quality delivery across teams.

Required Qualifications, Capabilities, and Skills

• Hold extensive experience in functional and regression testing, particularly within the financial services industry, with a preference for global custody business.
• Be proficient in both functional and regression testing, including defining requirements, documenting user stories, and executing test scripts.
• Exhibit strong problem-solving skills with the ability to scope and address complex issues efficiently.
• Demonstrate expertise in Agile project delivery methodology and adaptability to evolving methodologies.
• Utilize test automation tools for efficient end-to-end test execution.
• Develop and analyze data-driven reports to support program reporting.
• Communicate excellently to provide clear updates to team members, colleagues, senior leads, executives, and clients.
• Conduct and contribute to program updates, project, and team meetings, with the ability to deputize for the Test Manager when necessary.
• Manage multiple projects, lead teams, and meet stakeholder expectations.
• Build strong relationships and collaborate across various business lines and global locations.
• Adapt effectively to dynamic environments with strong change management skills.
• Work proficiently with Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications, Capabilities, and Skills

• Experience with data visualization and user tools such as Tableau, Alteryx, QlikView, and Xceptor.
• Hold a Bachelor's degree (with relevant experience).
• Possess a project/agile methodology qualification - preferred.

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Please note this role is not eligible for employer immigration sponsorship.

**Required to work in office 5 days a week

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans