Parts Repair Technician II

Posted: Friday, 25 April 2025
Valid Thru: Sunday, 25 May 2025
Index Requested on: 04/25/2025 19:19:09
Indexed on: 04/25/2025 19:19:09

Location: Plano, TX, 75074, US

Industry: Manufacturing - Other
Occupational Category: 49-0000.00 - Installation, Maintenance, and Repair
Type of Employment: FULL_TIME

Inogen is hiring!

Description:

Parts Repair Technician
The Parts Repair Technician performs one or more of the job duties associated with the testing, troubleshooting, and failure analysis of oxygen concentrator products.
Responsibilities
(Specific tasks, duties, essential functions of the job)
  • Performs mechanical part repairs or replacements from test procedures and engineering specifications.
  • Provides feedback on continuous improvement opportunities.
  • Maintains records on work performed, analyzes data collected and reports results (metrics).
  • Removes, replaces, and assembles parts and/or assemblies as required.
  • Performs necessary touch up and cleaning of deliverable hardware.
  • Monitors consumables required to support test activities.
  • Maintains inventory of tooling and equipment.
  • Performs preventative maintenance on assembly and test equipment as necessary.
  • Takes repair instructions from both management and non-management personnel.
  • Assists in materials tracking.
  • Diagnose and repair a minimum of one Inogen product with little to no supervision and has the ability to diagnose and repair a second type of product with little supervision.
  • Diagnose and repair a minimum of two Inogen products with little to no supervision and has the ability to diagnose and repair a third Inogen product with little supervision.
  • Ability to troubleshoot the most advanced failures and will assist lower-level employees with diagnosing difficult failures.
  • In the absence of the Lead, will act in the role.
  • Organizes and directs the daily activities of the Return/Repair area.
  • Manage the personnel and processes related to the return/repair of Inogen Assets and Customer Owned Equipment.
  • Performs testing, troubleshooting, and failure analysis of oxygen concentrator products.
  • Complete month-end transaction activities.
  • Complete system transactions necessary to maintain accurate inventory, quality, and production records.
  • Train and monitor employees’ performance and their adherence to SOPs and Work Instructions.
  • Management of manufacturing requirements to support Field Service Program.
  • Gives input on repair employees’ performance to supervisors and managers.
  • Ensures all documents on the floor are the latest revisions.
  • Required to prepare and assist in inventory audits and occasional regulatory audits.
  • Will assist and give input on process improvement activities.
  • Maintain regular and punctual attendance.
  • Comply with all company policies and procedures.
  • Assist with any other duties as assigned.
Knowledge, Skills, and Abilities
  • Knowledge of mechanical and electrical concepts (including familiarity with compressors, product interworking flow charts, basic electricity, and interaction of machine components).
  • Ability to read and understand written test procedures.
  • Knowledge of ESD procedures (including proper care and handling of PC boards).
  • Strong computer skills (data entry and search skills in MS Word required and Oracle preferred).
  • Ability to take direction and work orders from senior employees.
  • ISO 9001 experience.
  • Must have strong work ethic.
  • Excellent oral and written communication skills required.
  • Excellent planning, communication, and organizational skills.
  • Ability to effectively interface with different departments within the company.
Qualifications
(Experience and Education)
  • Able to execute at a project + strategic planning level.
  • No/minimal supervision required, able to make decisions independently.
  • Will be able to mentor/train junior staff members.
  • Will supervise/manage direct reports, as assigned.
  • High School diploma or equivalent, required.
  • Associate’s in Technical Discipline, preferred.
  • 2-3 years of experience in mechanical or electrical repairs (error diagnosing, part replacement), required.
  • Basic knowledge/proficiency in Microsoft Office, required.
  • A combination of training, education, and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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