Role Purpose

As Chief Engineer you’ll manage the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members. You’ll be a master multitasker and be comfortable with any repair needs. Motivating and training your team with the skills to keep hotels always looking their best.

Key Accountabilities

People

• Direct daily engineering needs, plan and assign work ensuring you always have the right team in place.
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
• Recommend or initiate any HR elated actions where needed.
• Ensure a safe and secure environment for guests, team members in compliance with regulatory policies and procedures.
• Maintain relations with outside contacts including guests, regulatory agencies, others as needed.
• Follow-up outstanding points from the latest IT audit of his/her hotel under the supervision of IT Manager/Leader.

Guest Experience

• Help guests needs to ensure their satisfaction.
• Use a maintenance programme to ensure the hotel is maintained and in service for our guests.

Responsible business

• Maintain and order parts and supplies whilst minimising waste and maintaining “green” initiatives.
• May be responsible for hotel security to minimise risk of theft, crime and other hazards.
• Ad-hoc duties – unexpected moments when we have to pull together to get a task done.

Accountabilities

This is the top Maintenance/Engineering job which may include one or more food or beverage outlets, and/or meeting space or catering/convention facilities. May supervise a small maintenance staff.

Key Skills & Experiences

• Some college or advanced vocational training
• Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience
• Specialised expertise in plumbing, electrical, mechanical, and carpentry fields
• Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
• Hotel experience preferred
• Professional certification and licence if required by law