Accounts Specialist/Accounts Receivable
Posted:
Wednesday, 30 July 2025
Valid Thru:
Friday, 29 August 2025
Index Requested on:
07/30/2025 19:27:27
Indexed on:
07/30/2025 19:27:27
Location:
San Antonio, TX, 78205, US
Industry:
Hospitality & Leisure
Occupational Category:
43-0000.00 - Office and Administrative Support
Type of Employment: FULL_TIME
IHG is hiring!
Description:
Duties and Responsibilities
- Process payment of invoices and strict adherence to all accounting policies and procedures.
- Prepare all billings for mailing
- Work directly with the catering and banquet teams to ensure accurate billing of clients
- Maintain organized files for open and paid invoices
- Place appropriate calls to clients for collections and maintain detail call logs of all correspondence with client
- Prepare over 60-day report with detailed descriptions of account balances
- Post all checks received – i.e. direct bill payments, advanced deposits, misc. checks
- Prepare advanced deposit log as well as research any outstanding items
- Assist guests with questions concerning charges on their credit card statements
- Prepare and maintain monthly aging reports
- Monthly gift certificate reconciliation log
- Ensure accurate distribution of gift certificates to hotel personnel
- Create and maintain client accounts in PMS
- Post credit card payments from clients when appropriate
- Help prepare documents for, and participate in, the Monthly Credit Meeting
- Research and respond to all credit card chargeback’s
- Maintain all direct bill applications
- May assist with other duties as assigned
- Assist in the preparation of credit checks
QUALIFICATIONS AND REQUIREMENTS
High school diploma or equivalent and 1 year experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience. Ability to speak fluent English required.
This job requires ability to perform the following:
- Carrying or lifting items weighing up to 25 pounds
- Standing up and moving about the front office or other designated areas
- Communicating with other people
- Handling objects, supplies, boxes of merchandise, etc.
- Bending, stooping, kneeling, crouching, reaching
Other:
- Reading abilities are utilized often when reading invoices and work materials.
- Mathematical skills are used frequently to perform calculations, reconcile account balances, etc.
- Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions.
- Strong customer service skills are required.
- May be required to work nights, weekends, and/or holidays.
The hourly pay rate for this role is $19.00 to $25.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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