Accounts Specialist/Accounts Receivable

Posted: Wednesday, 30 July 2025
Valid Thru: Friday, 29 August 2025
Index Requested on: 07/30/2025 19:27:27
Indexed on: 07/30/2025 19:27:27

Location: San Antonio, TX, 78205, US

Industry: Hospitality & Leisure
Occupational Category: 43-0000.00 - Office and Administrative Support
Type of Employment: FULL_TIME

IHG is hiring!

Description:

Duties and Responsibilities

  • Process payment of invoices and strict adherence to all accounting policies and procedures.
  • Prepare all billings for mailing
  • Work directly with the catering and banquet teams to ensure accurate billing of clients
  • Maintain organized files for open and paid invoices
  • Place appropriate calls to clients for collections and maintain detail call logs of all correspondence with client
  • Prepare over 60-day report with detailed descriptions of account balances
  • Post all checks received – i.e. direct bill payments, advanced deposits, misc. checks
  • Prepare advanced deposit log as well as research any outstanding items
  • Assist guests with questions concerning charges on their credit card statements
  • Prepare and maintain monthly aging reports
  • Monthly gift certificate reconciliation log
  • Ensure accurate distribution of gift certificates to hotel personnel
  • Create and maintain client accounts in PMS
  • Post credit card payments from clients when appropriate
  • Help prepare documents for, and participate in, the Monthly Credit Meeting
  • Research and respond to all credit card chargeback’s
  • Maintain all direct bill applications
  • May assist with other duties as assigned
  • Assist in the preparation of credit checks

QUALIFICATIONS AND REQUIREMENTS

High school diploma or equivalent and 1 year experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience. Ability to speak fluent English required.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 25 pounds
  • Standing up and moving about the front office or other designated areas
  • Communicating with other people
  • Handling objects, supplies, boxes of merchandise, etc.
  • Bending, stooping, kneeling, crouching, reaching

Other:

  • Reading abilities are utilized often when reading invoices and work materials.
  • Mathematical skills are used frequently to perform calculations, reconcile account balances, etc.
  • Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions.
  • Strong customer service skills are required.
  • May be required to work nights, weekends, and/or holidays.

The hourly pay rate for this role is $19.00 to $25.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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