Job Summary:
Cougar USA is a leading supplier of water control systems for commercial building applications, specializing in Pre-Engineered and Custom-Designed solutions for water pressure, level, temperature, flow, and quality.
We are seeking a highly motivated and technically skilled PLC Programmer to join our Systems Production team. This role is responsible for programming and configuring PLC and HMI systems used in Cougar USA's water control solutions. The PLC Programmer will also assist with system design, testing, quality assurance, and technical documentation. The ideal candidate is detail-oriented, self-motivated, and passionate about delivering reliable, efficient, and high-quality automated systems.

Job Responsibilities:
PLC/HMI Programming & System Integration:

• Design, develop, and implement PLC and HMI programs for Cougar control systems.
• Program and configure PLCs (e.g., Automation Direct, Mitsubishi) and HMIs (e.g., Automation Direct, Mitsubishi) to meet system requirements.
• Ensure compatibility and functionality with communication protocols (e.g., Modbus, BACnet).

Testing & Quality Control:

• Conduct bench testing and system validation of PLC/HMI programs to ensure proper operation.
• Collaborate with the QA team to identify and correct programming or integration issues.
• Participate in post-production reviews and implement feedback for continual improvement.

Documentation & Technical Support:

• Create and update system documentation, including IOMs, system overlays, and program backups.
• Provide technical support to internal teams and field technicians for programming-related troubleshooting.
• Maintain accurate records of program changes and support logs.

Process & Program Improvement:

• Maintain and enhance programming templates and code libraries for efficiency and consistency.
• Analyze trends in system performance and support requests to identify improvement opportunities.

Metrics / KPIs:

• On-Time Programming Completion:
  • Deliver completed programs in accordance with project timelines.
• Program Reliability:
  • Minimize rework and post-installation service calls related to PLC/HMI issues.
• Documentation Accuracy:
  • Maintain complete and clear documentation to support internal and external stakeholders.
• Support Responsiveness:
  • Resolve support requests in a timely and professional manner.

Required Qualifications:
Education:

• Associate's or Bachelor's degree in Electrical Engineering, Automation, or a related field (preferred); or equivalent work experience.

Experience:

• 3-5 years of experience in PLC and HMI programming, preferably in industrial or water control systems.

Technical Skills:

• Proficiency in PLC and HMI programming software, specifically Automation Direct and Mitsubishi platforms (or similar)
• Strong understanding of control panel wiring diagrams, I/O lists, and system logic.
• Knowledge of industrial communication protocols and UL 508A panel standards.

Soft Skills:

• Strong attention to detail and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and meet deadlines in a dynamic environment.
• Team-oriented with a proactive, customer-first mindset.

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Cougar USA operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3, 000 suppliers and 15, 000 customers, over 90 brand companies, and close to 1, 700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Oppo rtunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.