Summary/Objective

The Inside Sales Representative role supports our gasket, fastener, and hose business. This position would maintain and grow customer support and sales. Additionally, assist in the re-engagement of potentially lost customers.

Essential Functions

• Receiving calls/e-mails from customers
• Researching and quoting customers on parts and/or services
• Ordering parts
• Managing sale price and GP
• Communicating receipt of parts to customers
• Assist in the inventory maintenance of service parts
• Assist in the accuracy and timely billing of parts service
• Customer retention and engagement
• Assisting in generating leads for service and sales

Competencies

• Good written and verbal communication skills
• Detail-oriented
• Self-motivated
• Knowledge of Excel is a plus, but not necessary
• Background in customer service

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Preferred Education and Experience

• Customer service experience
• High School Diploma

Additional Eligibility Qualifications

• Computer Skills
• Written and verbal skills
• Organizational skills

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Magnatex operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3, 000 suppliers and 15, 000 customers, over 90 brand companies, and close to 1, 700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.