Position Title
Head of Agency Loan Operations

Location
Work From Home TX, TX 73301

Job Summary
The Head of Agency Loan Operations is responsible for overseeing the bank's role as an administrative agent in syndicated loan transactions. This leadership position ensures the efficient execution of agency functions, including loan servicing, compliance with credit agreements, and communication between borrowers, syndicate lenders, and internal teams. The role is critical in maintaining strong relationships with stakeholders, ensuring seamless loan operations, and enhancing the bank's reputation as a trusted agent in the market.

Job Responsibilities:

Strategic Oversight & Leadership

• Develop and implement the bank's agency management strategy to enhance operational efficiency and client experience.
• Establish best practices for agency roles, ensuring compliance with industry standards and regulatory requirements.
• Lead the agency management team, fostering a culture of collaboration, accountability, and continuous improvement.

Loan Agency & Administrative Management

• Oversee the administration of syndicated loan facilities, including funding coordination, reporting, and covenant compliance.
• Act as the primary liaison between borrowers, syndicate members, legal counsel, and internal teams.
• Ensure timely and accurate execution of loan documentation, amendments, waivers, and restructurings.
• Advanced ability to interface with loan management software.
• Experience with agenting syndicated loans that may include administrative components across a spectrum of asset classes including, leverage-based cash flow loans, borrowing base structures, construction lending, debt warehouse facilities and traditional middle market elements.

Stakeholder & Relationship Management

• Build and maintain strong relationships with corporate clients, institutional lenders, and syndicate banks.
• Serve as a trusted advisor to borrowers and lenders on agency-related matters.
• Represent the bank in industry forums and client meetings, reinforcing the institution's credibility in the syndicated loan market.

Risk & Compliance Management

• Ensure agency responsibilities align with legal and regulatory requirements, internal policies, and risk management frameworks.
• Collaborate with credit, legal, and risk teams to proactively address potential issues in loan syndications.
• Maintain oversight of operational risk controls related to agency functions.
• Uses independent judgement and discretion to make decisions related to Capital Markets deals.
• Analyzes and resolves problems pertaining to Capital Markets deals.
• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements:

• Education level required: Undergraduate Degree (4 years or equivalent) in business, economics, finance or some other related field.
• 10+ Years of experience in syndicated finance, loan agency, or capital markets, required.
• Proven track record of managing agency functions within a financial institution.
• Strong knowledge of syndicated loan structures, credit agreements, and financial covenants.
• Education level preferred: Master's Degree (or Postgraduate equivalent) MBA or CFA preferred.
• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank