Company

Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where Aptos talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Onsite. If you need assistance or a reasonable accommodation, please notify your Talent Acquisition Consultant.

About the Role:

The Senior Total Rewards Analyst serves as a strategic communication specialist and benefits expert, leading the development and execution of comprehensive education and engagement strategies for all total rewards programs. This role supports long-term workforce planning by identifying how benefits and rewards influence attraction, retention, and culture. This role combines deep benefits expertise with strong communication skills to ensure employees at all organizational levels understand and maximize their total rewards packages. As the primary point-of-contact for benefits counseling and the district liaison to the Office of Employee Benefits, the Senior Total Rewards Analyst provides personalized guidance to prospective and current employees, retirees, and executives while creating compelling multi-channel communications that drive benefits awareness and utilization.

The position requires an independent, analytical professional who can research and recommend benefit enhancements, manage vendor relationships, coordinate annual enrollment activities, and translate complex benefits information into accessible, engaging content. This senior-level role operates with minimal supervision, leads cross-functional projects, mentors colleagues, and serves as a trusted advisor across the organization, ensuring employees make informed decisions about their health, wellness, and financial security.

You Will:

Education & Communication Strategy (40%) - Design and implement comprehensive education programs for both System and local total rewards programs. Develop targeted, persona-based communication strategies for diverse employee populations (early career, frontline, remote, leadership). Create compelling multi-channel materials using storytelling and change management techniques to drive program awareness and adoption Explore innovative communication technologies including AI-enabled tools to enhance engagement and effectiveness

Counseling & Employee Advocacy (30%) - Serve as primary point-of-contact for employees at all organizational levels, ensuring they understand their total rewards packages and can make informed decisions regarding their health, wellness, and financial security. Conduct comprehensive new employee benefits orientations, provide personalized consultations to regular employees, retirees, and executives.

Local Benefits Research & Vendor Management (10%) - Monitor emerging benefits trends and recommends innovations to maintain competitive positioning. Research, assess, and recommend new local benefits or discontinuation of underperforming programs based on data analysis, ROI evaluation, and employee needs. Lead procurement and contract processes including RFP participation, vendor management relationships, and compliance oversight for all local benefit programs.

Program Analytics (10%) - Monitor and analyze participation rates across all total rewards offerings to identify trends and inform targeted education campaigns. Monitor participation rates and leverage employee feedback to identify trends and inform targeted campaigns. Apply data analytics to personalize benefits education for varying employee populations. Provide benefits insights to inform workforce planning and EVP development. Generate actionable intelligence through traditional and emerging analytical tools.

Annual Enrollment Coordination (10%) - Lead the development and implementation of comprehensive annual enrollment communication plans, providing clear, timely information to employees regarding benefits options, plan changes, costs, and enrollment deadlines. Coordinate all enrollment activities including timeline management, materials development, educational sessions, and post-enrollment analysis to ensure a seamless employee experience.

You Have:

Required Qualifications:

• Bachelor’s degree in human resources, Business Administration, Communications, or related field

• 5+ years of progressive experience in benefits administration, total rewards, or related HR function

• Demonstrated expertise in employee benefits programs including health, retirement, and voluntary benefits

• Strong knowledge of benefits compliance and regulations (ERISA, COBRA, ACA, HIPAA, FMLA)

• Excellent communication skills with proven ability to translate complex information for diverse audiences

• Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis and PowerPoint for presentations

• Experience with HRIS and benefits administration systems

• Project management capabilities with demonstrated ability to manage multiple priorities

Preferred Qualifications:

• Professional certification such as CEBS (Certified Employee Benefits Specialist), CCP (Certified Compensation Professional), or SHRM-CP/SCP

• Experience in higher education or public sector environment

• Vendor management and RFP experience

• Graphic design or digital communication tools experience (Canva, Adobe Creative Suite)

• Data visualization and analytics experience

• Change management experience

Our Benefits:

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)

• 401K match, and a fully funded pension plan

• Paid vacation, holidays, and volunteer hours; flexible work environment

• Generously subsidized public transportation and free parking

• Annual tuition reimbursement

• Professional development programs, training and conferences

• And more…

Notes:

This position may be filled at various levels based on candidate's qualifications as determined by the department.

Applicants must be eligible to work in the U.S and the role is not available for sponsorship.

The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer and is committed to ensuring equal employment opportunity to all applicants.

If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Human Resources Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https: //rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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