Eligibility Requirements: To qualify for this internship, applicants must be full-time students at an accredited college or university and currently classified as a sophomore, junior, or senior. Also, accepting recent graduates (May 2025 or later).

JOB SUMMARY

As a member of the Enterprise Project Management Office (EPMO), the Software Project Manager provides project management and oversight to technical teams performing software and systems development activities across Product, Operations, and IT.

Works in a matrixed environment and is responsible for leading diverse technology resources throughout the project lifecycle. Communicates project status to senior and executive technology leadership and is ultimately accountable for overall project success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as project manager for multiple software and application development initiatives.
• Clearly communicate project delivery frameworks and implement project standards within assigned teams.
• Plan and maintain project timelines, milestones, and deliverables using project management tools.
• Track progress, identify dependencies, and ensure the project team is aware of upcoming deadlines and deliverables.
• Effectively communicate delivery expectations, progress, and risks to team members and executive stakeholders.
• Define project success criteria and disseminate them throughout the project lifecycle.
• Assess project status and provide regular updates to executive leadership.
• Delegate tasks and responsibilities appropriately across internal and vendor resources.
• Assess and manage the risk of schedule changes and help identify and implement mitigation strategies
• Identify and resolve issues and conflicts within the project team
• Identify and manage project dependencies and critical path
• Coordinate with internal teams and vendors to ensure dependent tasks are completed on time.
• Creates and maintains project plans and ensures effective financial forecasting and tracking
• Partner with cross-functional business and technology teams to confirm scope, resource alignment, and readiness.
• Review project work to ensure quality, timeliness, and adherence to organizational standards.
• Lead workgroup meetings, identifying action items and addressing blockers to maintain project momentum.
• Collaborate with an exceptional team of software developers, service reliability engineers, product owners, and IT engineers to deliver mission-critical initiatives.
• Create and maintain dashboards, roadmaps, and documentation to support project efforts and manage stakeholder expectations.
• Drive continuous improvement by refining processes, streamlining workflows, and enhancing EPMO project maturity.

REQUIRED SKILLS AND ABILITIES

• Strong written and verbal communication, documentation, and stakeholder management skills.
• Ability to work effectively across all levels of the organization, facilitating cross-functional discussions and driving consensus toward shared goals.
• Proven experience leading software application development and Agile delivery initiatives.
• Familiarity with defining system strategy, developing requirements, designing solutions, testing, training, and implementing under tight deadlines.
• Deep understanding of Agile frameworks (Scrum, Kanban) and traditional methodologies (Waterfall, Prince2).
• Proficient in the use of Jira and Confluence.
• Excellent organizational and analytical skills with a focus on value-driven delivery.
• Tenacious, self-starter who thrives in understanding the details of complex, cross-functional projects and can effectively distill into actionable project plans.
• Curious, adaptable, and comfortable learning new systems and technologies quickly.

KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS

• Bachelor's degree preferred (or equivalent experience in enterprise project management).
• 5-7 years of experience in software project management.
• 5-7 years of experience in product line or software development environments.
• Proven success leading multiple strategic, complex projects simultaneously (scope, schedule, and budget).
• Prior experience in benefits administration or healthcare environments is preferred.
• Familiarity with managing complex scheduling workstreams in large enterprise settings.

Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve.Empyrean is an Equal Opportunity Employer: including disability and protected veteran status