Senior Field Service Engineer - Process Gas Analyzers

Posted: Monday, 17 March 2025
Valid Thru: Wednesday, 16 April 2025
Index Requested on: 03/17/2025 19:13:53
Indexed on: 03/17/2025 19:13:53

Location: Houston, TX, 77001, US

Industry: Manufacturing - Other
Occupational Category: 11-0000.00 - Management
Type of Employment: FULL_TIME

Emerson is hiring!

Description:

If you are a field service professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! In this role, you will bring solutions to our customers across the US supporting our Rosemount Analytical product line. We are looking to you to be the expert in our products and the relationship with our customers. Are you seeking a new challenge and interested in working for a global industry leader? If so, we would love to hear from you!

In this Role, Your Responsibilities Will Be:

  • Perform demand and contract field services, including emergency and scheduled maintenance, to support our Analytical product installed base, with a focus on Process Gas Analyzers and Gas Chromatographs
  • Assist with Factory Checkout (FCO), customer-witnessed Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT) to ensure systems meet quality and functional standards.
  • Consult with factory and service centers to deliver the right technical solutions, and collaborate with Sales and Business Development Managers to design comprehensive solutions for customer needs.
  • Support technical training and post-sale service planning with customers to ensure effective and efficient use of our products.
  • Develop and refine best practice procedures for the startup and troubleshooting of products, proactively addressing and resolving customer product and application issues.
  • Manage overhead, travel, and expenses in a fiscally responsible manner, ensuring adherence to all safety, quality, and company rules and regulations to guarantee personal and workplace safety.
  • Function as the strategic communication point between customers and the business in resolving warranty issues, and drive organizational accountability with regular updates.
  • Stay technically proficient on new products and enhancements within the Analytical and Detection product lines through self-study and factory training.
Who You Are:

You evaluate pros and cons, risks and benefits of different solution options. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You separate and combine activities into efficient workflows. You scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.

For This Role, You Will Need:
  • Bachelor's degree in electronics, analyzers or technical field
  • Five (5) years of related experience
  • Travel required up to 50% domestically
  • Legal authorization to work in the United States
Preferred Qualifications that Set You Apart:
  • Ten (10) years of related experience in Gas Chromatograph technology
  • Experience in industrial electrical instrumentation, controls maintenance, and troubleshooting, with proficiency in microcomputers and related software for system monitoring and diagnostics.
  • Experience with Analytical Process Gas and Liquid applications, such as Emissions Monitoring (CEMs), DeNOx, Gas Purity, and Combustion Control
  • Understanding of Modbus protocol and network communications
Our Offer To You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, retirement savings plan, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.


Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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