Purpose

Support daily warehouse operations by delivering administrative services related to documentation, billing, reporting, and equipment tracking. Ensure accurate recordkeeping and communication while coordinating with internal teams to maintain organized and efficient workflows.

EFCO Culture & Safety Statement

Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision-making. Embrace Innovation by being self-aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries - no matter how minor - immediately to their supervisor or manager.

Key Responsibilities

Administrative Operations (40%)
Provide day-to-day administrative support to warehouse operations. Prepare reports, route documents for signature and approval, submit weekly payables. Enter orders into various platforms, while also coordinating lease records, small equipment orders, and freight billing. Apply strong technical proficiency and personal accountability to maintain data accuracy and support smooth processes.

Shipping and Receiving Coordination (40%)
Process, distribute and track incoming and outgoing shipments, including UPS deliveries, walk-in freight, and truck arrivals. Generate bills of lading, log returns, and handle image documentation. Partner with warehouse staff to verify returned items and ensure complete, timely data entry. Maintain accurate records and ensure required documentation is completed in compliance with EFCO's standards

Communication and Backup Support (20%)
Act as the first point of contact for visitors and incoming communications. Assist the Plant Manager with internal communications, including call coordination and follow-up on unreturned or damaged equipment. Contribute to a smooth-functioning team environment through proactive, service-oriented behavior, using strong Organization and Communication skills. Support the District Sales Administrator as needed.

Additional duties may be assigned as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing to meet organizational goals and priorities.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: 1-2 years related experience
• Certification(s) and License(s): N/A
• Leadership: N/A
• Computer Skills: Proficiency in Microsoft Word, Excel, and PowerPoint; Outlook experience preferred.
• Other Requirements: Detail-oriented with strong filing, recordkeeping, and data entry skills; strong numeric, organizational, and written communication abilities; ability to work independently and maintain confidentiality; punctual and dependable with no travel required.

Core Competencies

• Technical Skills: Proficiently uses job-specific tools, systems, and procedures to perform tasks effectively.
• Communication: Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.
• Responsibility: Takes ownership of actions, tasks, and outcomes; follows through on commitments.
• Professionalism: Demonstrates reliability, accountability, and a respectful approach to all work and interactions.
• Adaptability: Adjusts quickly and effectively to changing circumstances, priorities, and feedback.

Physical Demands

Medium: Exerting 20 to 50 lbs of force occasionally and/or 10 -25 lbs force frequently and/or up to 10 lbs of force constantly. Physical demand requirements are greater than that required for Light Work.

To ensure a safe work environment while meeting the physical demands of the job you must be able to perform the following physical and mental tasks with or with or without reasonable accommodation:

• Balancing- Maintaining equilibrium when walking, climbing, crouching, sitting, standing, etc.: Constantly
• Repetitive Motions - Substantial movements (motions) of the wrists, hands, and/or fingers: Occasionally
• Sitting/Standing- Must be able to sit or stand as required for extended periods of time: Frequently
• Stooping- Bending at the waist: Occasionally
• Lifting motions or lifting objects up to 50 lbs.: Occasionally
• Walking: Frequently
• Climbing- Ascending or descending ladders, stairs, scaffolding, ramps, poles etc.: Occasionally
• Hearing- Must be able to discern warning sounds and spoken language: Frequently
• Talking: Frequently
• Capacity to think, concentrate and focus for long periods of time: Frequently
• Ability to read complex documents in the English language: Frequently
• Capacity to reason and make sound decisions: Frequently
• Ability to write complex documents in the English language: Frequently
• Capacity to express thoughts orally: Frequently
• Expertise in:
  • Ability to regularly perform all job functions at company office or worksite
  • Ability to withstand environmental conditions such as extreme heat or cold, grass, wind, sand, fumes, odors, gases, noises. Etc.
  • Ability to wear personal protective equipment as required

The position is currently classified as on- site.

The company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior leadership, at any time during the employee's employment term, at the sole discretion of management.

EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.