Position Summary:

Director of Facility Operations plans, organizes, develops, and directs the overall operation of Housekeeping, Maintenance, and Environmental Departments; overseeing upgrades and ongoing projects as related to the physical plant and will provide quality assurance of their assigned tasks to assure that the facility is maintained in a clean, safe and comfortable manner. This role will work closely with the Director of Quality Management to maintain consistency, compliance, and a high aesthetic standard across all properties. This role requires very strong organizational skills, initiative, and follow-through.

Essential Job Functions:

• Responsible for regular facility inspections for quality assurance
• Prepares presentations to management to gain project approval
• Develops and maintains relationships with internal/external vendors
• Manages projects to deliver expected service levels within a prescribed budget
• Supports site-wide infrastructure and facility improvement projects, ranging from operational efficiency to ensuring that facilities meet State and Joint Commission regulations as well as Discovery Behavioral Health standards
• Create and monitor preventative maintenance programs
• Must be hands-on with a sense of the desired facility aesthetic
• Must be able to multi-task and consistently re-prioritize projects to best serve our clients
• Attends mandatory staff meetings and trainings
• Consistency with carrying out rules of the program as established by Discovery Behavioral Health
• Maintain a positive attitude, assisting co-workers whenever possible
• Become familiar with all policies and procedures (Company, State, Federal, and Regulatory)

• Assist in developing and maintain written departmental policies and procedures.
• Assist in developing and maintaining written job descriptions and performance evaluations
• Assist assigned developments with departmental policies, procedures, equipment, supplies, etc.
• Review, revise, and interpret the departmental policies and procedures when necessary.
• Coordinate policies, procedures, equipment, supplies, etc.
• Review, revise, and interpret the departmental policies and procedures when necessary.
• Inspect storage rooms, utility/janitorial closets, etc. for upkeep and supply control.
• Participate in facility surveys/inspections made by authorized government agencies.
• Review and develop a plan(s) of action for any/all deficiencies noted during survey inspections.
• Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc.
• Serve on, participate in and attend various committees of the facility as designated by established policies and procedures.
• Determine departmental staffing needs and assist in hiring the required number of personnel.
• Schedule department work hours (including vacation and holiday schedules), personnel, work assignments, cleaning schedules, etc., to expedite work.
• Counsel/discipline personnel as requested or necessary.
• Review complaints and grievances made or filed by department personnel.
• Make daily rounds to ensure that personnel are performing required duties and to assure that appropriate procedures are being rendered to meet the needs of the facility.
• Ensure that the facility is maintained in a clean and safe manner for patient comfort and convenience by assuring that necessary equipment and supplies are maintained and operable to perform necessary duties and services.

Core Competencies:

• Actively seeks new ways to improve our facility spaces for both client and staff use.
• Ability to prioritize projects with an emphasis on health and safety and client-facing issues.
• Pays close attention to detail, accuracy, and completeness.
• Maintains a high level of productivity and self-direction.
• Ability to remain flexible and adapt to changing situations.
• Ability to motivate and inspire peers and subordinates alike.
• Excellent Organizational skills and Great Customer Service
• Strong ability to prioritize and multitask
• Strong computer knowledge and communication skills

• Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the patients served.
• Must be knowledgeable of practices and procedures, as well as laws, regulations and guidelines governing these functions in the facility.
• Must maintain the care and use of supplies, equipment, etc., the appearance of housekeeping areas, and must perform regular inspections of patient rooms/units for sanitation, order, safety, and proper performance of assigned duties.
• Must be able to read, write, speak and understand the English language.
• Knowledge of crisis management and therapeutic intervention
• Knowledge of addiction, co-occurring disorders and dual diagnosis, as well as 12-Step programs
• Effective written, oral, and computer skills, including presentations
• Organizational, time management, and problem-solving skills
• Ability to work effectively as a member of a competent multidisciplinary team.

Knowledge, Education, Experience:

• Due to the nature of our business, we need a compassionate understanding person with a can-do attitude. A Team player with:
• Bachelor's Degree or Master's degree preferred
• 5 or more years' experience in a supervisory capacity in a hospital or medical setting
• Training in environmental control practices and procedures is preferred
• Minimum of 4 years in sobriety

Physical Demands:

The physical demands outlined here represent those that are typically required of an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the employee is regularly required to do the following:

• Engages in sustained power grasping and pushing/pulling motions
• Exposure to dust, gas, odors, liquids, or fumes
• Intermittent lifting and carrying up to 40 pounds, transporting object usually by hand, arm, or shoulder
• Hand/eye coordination: Performing work using both
• Working with hands: Seizing, holding, and grasping
• Able to lift by raising or lowering an object from one level to another
• The ability to respond quickly to emergency situations, which may involve running or moving rapidly.
• Frequent standing and walking for extended periods, often throughout the entire shift.
• Potential exposure to infectious diseases, bloodborne pathogens, and hazardous materials, requiring adherence to safety and PPE protocols.

Arbitration Agreement:

As a condition of employment, all candidates must agree to and sign a pre-employment arbitration agreement. This agreement requires that any disputes arising out of or related to employment with Discovery Practice Management will be resolved through binding arbitration rather than through litigation in court.

Employment Status: Full Time Work Location: On Site - Irving, TX Compensation: Pay Range: $90, 000 - $110, 000 annually