Director, Data Center Field Service
Dell, Inc.
Location: AUSTIN, TX 73301, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Wednesday, 14 October 2026
Valid Through: Friday, 13 November 2026
Job Description
Dell, Inc. is hiring a Director, Data Center Field Service in AUSTIN, TX. This is a full-time position, and paying $172,550.00–$223,300.00/year.
The Director, Data Center Field Services - AI Infrastructure leads service delivery for Dell's most complex and high-profile AI infrastructure environments. This role drives the field services operating model across large-scale customer accounts, ensuring deployment readiness, steady-state operational excellence, high availability, and strong customer outcomes.
The leader works across a matrixed service ecosystem, partnering with Field Service Managers, Designated Service Engineers, Domain Engineers, Client Delivery Executives, and cross-functional Dell teams to improve service responsiveness, shorten turnaround time, sustain maximum uptime, and maintain strong operational performance. This role is designed to flex across Dell's largest customer environments and requires a leader who can translate business priorities into field execution, strengthen service reliability, and build repeatable operating rhythms that scale.
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
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