We are seeking a Bankruptcy & Charge-Off Specialist for the Bankruptcy and Charge-Off Services Department.

Located in San Antonio, Texas, the Bankruptcy & Charge-Off Specialist handles the support services related to bankruptcy & charge-off for the Lending Divisions Indirect Auto Lending (IAL), Direct Auto Lending, Commercial Lending, Direct Consumer Lending (DCL), Home Loans, Manufactured Homes (MH), SustainableHome Loans (SHL) and New Market-NOLA. The focus of this role is to provide services to lending departments, court trustees, and attorneys by processing, providing information, answering questions, and research inquiries for loans regarding bankruptcy.

If you have experience in a financial institution and knowledge of bankruptcy code and consumer lending, you should apply right away!

Highlights:

• General understanding of bankruptcy code in addition to Credit Human policies and procedures regarding lending and bankruptcy
• Review incoming notices to determine next course of action depending on the state of the bankruptcy
• Ensure all duties associated with processing new bankruptcy petitions for Credit Human - loans are completed accurately within one (1) business day of receipt and according to procedures
• Review and process in the appropriate system all approved IAL, DCL and IMF monthly loan charge-offs by the agreed on timeframes
• Perform the month-end balancing for the charge-off process and prepare monthly charge-off report for manager approval and distribution
• Prepare monthly and quarterly reporting for management and enterprise departments to include but not limited: charge-off, TDR, call report, bankruptcy dashboard

Experience:

Required

• Financial institution experience and a general knowledge of financial institution organization and operations
• Basic knowledge and understanding of bankruptcy code and related laws and regulations
• Basic knowledge and understanding of consumer and real estate lending

Preferred

• 2 years of financial institution experience and a general knowledge of financial institution organization and operations
• Strong knowledge of bankruptcy code and related laws and regulations

Education:

Required

• High school diploma or equivalent

Preferred

• Completion of at least 1 year of college level coursework

Skills & Knowledge:

Required

• Excellent verbal, written, and interpersonal communication skills
• Ability to Multi-task, attention to detail, exceptional research skills, and strong problem solving.
• Self-starter and capable of working independently
• Advanced - Microsoft Word, Excel, Access, PowerPoint, SharePoint; Symitar

Schedule: Monday-Friday, 8: 00 am-5: 00 pm

Level of Work: 1C

Salary Range: $20.99/hour to $22.76/hour

Flexibility: In office, on site; not remote or hybrid

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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