We are seeking a Full-Time ASR/Teller for the Fallbrook Branch.

The role of the Account Service Representative/Teller is to provide professional and quality service to members and non-members, complete requests in a timely manner, resolve issues, and provide accurate information. This role is one that is expected to be familiar and have an understanding of all deposit and loan products, branch policies, procedures, regulatory and compliance guidelines. The individual is dedicated to delivering a positive member experience, while using good judgement when processing cash transactions, negotiable items, and communicating with members. In addition, this role is required to use resources effectively and efficiently to fulfill the member’s needs. If the individual is unable to complete the member’s request, they are accountable to seek assistance from the Lead or Branch Manager.

If you have excellent customer service skills and cash-handling experience, you should apply right away!

Highlights:

• Process transactions accurately and efficiently
• Demonstrate a professional, knowledgeable and positive attitude to enhance member experience
• Actively participate in all efforts that support our Greeting Standards and create a welcoming environment
• Apply best practice processes to ensure optimal audit results that includes error free processing of documentation, no or few error findings, intuitive utilization of audit readiness job aids, and any operational quality control reports

Experience:

Required

• 1 year customer service experience
• 1 year cash handling experience

Education:

Required

• High School Diploma or Equivalent

Skills & Knowledge:

Required

• Capable of carrying out a given task with all details necessary to get the task done well
• Works well as a member of a group
• Devoted to a task or purpose with loyalty or integrity
• Shows intense and eager enjoyment and interest
• Excellent verbal and written communication
• Ability to work various shifts
• Good attention to detail
• Excellent customer service
• Inspired to perform well by the chance to take on more responsibility
• Inspired to perform well by the ability to contribute to the success of a project or the organization

Schedule: Must be available to work various shifts Monday - Friday from 7: 30 am - 4: 30pm, 8: 30am - 5: 30pm, and 9: 30am - 6: 30pm. Including Saturdays from 8: 30am - 12: 30pm.

Level of Work: 1B

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)