Support and Contracts Lead

Posted: Wednesday, 25 February 2026
Valid Thru: Friday, 27 March 2026
Index Requested on: 02/26/2026 02:20:16
Indexed on: 02/26/2026 02:20:16

Location: Houston, TX, 77058, US

Industry: Consumer Services
Occupational Category: 43-0000.00 - Office and Administrative Support
Type of Employment: FULL_TIME

Core Specialty Insurance Services, Inc. is hiring!

Description:

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The Policy and Compliance Lead plays a crucial role to the Company’s new policy issuance process, termination, policy changes, and policy maintenance, and is responsible for ensuring all policies are in compliance with applicable state rate and rule filings.

Key Accountabilities/Deliverables:

  • Handles new policy issuance, changes to existing policies, renewals, and terminations for both admitted and Excess and Surplus Lines policies.

  • Serves as a resource for policy-related questions.

  • Reviews new policy submissions, renewals, and endorsement requests within established guidelines.

  • Verifies rate documentation for policy submissions according to state approved rate and rule filings.

  • Responsible for the preparation of all policy documents for various products (including, but not limited to, CPI, LSI, MSI, IPP, EPD, Auto Default, and GAP Waiver).

  • Prepares and issues policy and agent terminations.

  • Effectively communicates with agents and develop relationships.

  • Works directly with the FSD licensing team, finance team, underwriting team, and operations team regarding information for accounts/agencies and maintains specific policy/agency documentation.

  • Supports audit processes by providing necessary documentation and information.

  • Manages and maintains policy listings for each agent.

  • Processes correspondence between agents, policy and compliance team, and other FSD team members.



Technical Knowledge and Understanding:

  • Strong verbal and written communication skills

  • Proficient in MS Office applications

  • Excellent organizational skills and attention to detail

  • Familiarity with state rate and rule filings

  • Ability to manage time and projects effectively



Experience:

  • Associate degree or equivalent work experience

  • 3-5 years of experience

  • Technical knowledge/proficiency






Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.





#LI-Hybrid

#LI-Remote

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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