Frisco, TX - Seeking Business Development/Sales Consultant - MOOV

Everybody Has A Role To Play In Transforming Healthcare

As a Business Development/Sales Consultant with MOOV, you play a vital role in our mission to improve lives. You work as a key member of our team to ensure our members feel a part of our community and are supported in accessing their health & wellness journey, either through attending a physician appointment, seeing their health coach or undertaking one of our recovery options. At MOOV we know the impact you can have.

Join the MOOV Team. At MOOV we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

The Opportunity

• Proactively reach out to potential clients via phone, email, and in-person interactions to generate new leads and sales.
• Conduct MOOV tours, explain the benefits of our services and modalities, and guide potential clients through membership and service options.
• Actively sell memberships, packages, and wellness services including upselling on products, services, supplements, and clinical services.
• Handle all administrative duties related to sales including processing payments, scheduling appointments, and cross-selling services.
• Track sales performance and meet or exceed weekly sales targets and quotas.
• Actively conduct field-level outreach to businesses, referral sources, and other target audience markets.
• Establish relationships with key members of the local community to support partnerships and sales channels.
• Build and maintain a community events calendar.
• Collaborate with community organizations, vendors, and partners to identify opportunities for collaboration and mutually beneficial partnerships, in tandem with Studio Manager.
• Coordinate and routinely attend community events to network, promote the business, and build relationships (including paid partnership/sponsorship groups such as Chambers of Commerce).
• Collaborate with internal teams to align community and vendor initiatives with business goals and objectives.
• Collaborate with management on promotional strategies to boost in-studio sales and service enrollment.
• Organize studio-related events, workshops, and member appreciation days in collaboration with studio manager to build client trust and loyalty.
• Address customer retention and re-engagement tactics.
• Establish relationships with local companies to offer corporate wellness programs or studio memberships as part of their employee benefits.
• Maintain a current database of community organizations, vendors, and partners, including contact information, contracts, tracking, reporting, and relevant documents.
• Stay informed about industry trends and best practices related to community and events.
• Maintain a strong understanding and awareness of the MOOV brand to ensure the ability to effectively articulate MOOV's value proposition to current and potential customer base.
• Act as the MOOV brand ambassador
• In collaboration with Studio Manager, develop and implement campaigns and promotions to attract new clients, partners, and community members.
• Develop and maintain relationships with existing members to encourage renewals, referrals, and upselling opportunities.
• Provide personalized recommendations to clients based on their health and wellness goals.
• Utilize online activity listening tools to monitor industry trends, customer sentiment, and competitor activities.
• Serve as the main point of contact for customers, building strong relationships and ensuring exceptional customer experience.
• Proactively engage with customers to understand their needs, provide support, and address any concerns or issues.
• Perform service recovery to ensure member advocacy and issues are resolved timely and effectively.
• Conduct post-service follow-up calls and online review promotion.
• Continuously monitor customer feedback and reviews and take appropriate actions to enhance customer satisfaction.
• Collaborate with cross-functional teams to streamline processes and improve customer experience throughout the customer journey.
• Identify opportunities to personalize and customize services or offerings based on individual customer preferences and needs.
• Provide product or service demonstrations and training to customers, ensuring they have a clear understanding of how to maximize value.
• Regularly communicate with customers to share updates, new offerings, and relevant industry information.
• Identify opportunities to upsell or cross-sell additional products or services to existing customers based on their needs and preferences.
• Stay up to date with industry trends, best practices, and innovations related to customer experience to continually enhance service quality
• Resolve customer escalations promptly and effectively, ensuring customer satisfaction and retention.

Required Experience and Competencies

• High School Diploma, GED, or equivalent required.
• Three (3) years of marketing/sales experience required.
• One (1) year of retail or hospitality experience required.
• Three (3) or more years of marketing/sales experience preferred.
• Bachelor's degree in a relevant field of study preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams, SharePoint).
• Strong customer service skills, including the ability to remain diplomatic in all circumstances.
• Strong interpersonal skills, including positivity and strong drive to self-start/initiate.
• Strong organizational skills and attention to detail.
• Ability to communicate clearly and concisely.
• Understanding of key sales and marketing foundational principles.
• Knowledge of social media engagement methodologies to work with target customer base.
• Excellent verbal and written communication skills.
• Exceptional presentation delivery.
• Competency in contract and vendor agreement negotiation.
• Organized, accountable, and able to self-manage workload with respect to key priorities.
• Demonstrates high emotional intelligence.
• Produces consistent results and meets business goals.
• High say: do ratio.
• Works well within teams and individually.
• Ability to influence, persuade, and win others over to achieve business goals.
• Operates with integrity, transparency, and honesty.

The Practice

MOOV - Frisco, Texas

• The MOOV method is a purpose-driven methodology supported by physician-backed health coaching and curated services that can deliver optimal results in lifestyle performance medicine.
• MOOV pairs Physician-curated Plans with targeted Health Coaching to help patients meet their goals.
• Health studio offering medical aesthetics, medical weight loss, hormone replacement therapy, behavioral health, and more.

The Community

• A fantastic place to raise a family, with plenty of parks, playgrounds, and family-friendly activities throughout the city.
• With the Ford Center in the city, be at the heart of the Dallas Cowboys fanbase and even get an autograph from the team on practice days.
• Close to Dallas Love Field and Forth Worth International Airport making it easy to travel within and outside of the state.

Benefits & Beyond*

MOOV cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options.
• Dental, Vision, HSA/FSA, Life and AD& D coverage, and more.
• Top Tier 401(k) retirement savings plans.
• Outstanding Paid Time Off.
• Professional and Career Development Program.
• EAP, travel assistance, and identify theft included.
• Wellness program.
• MOOV community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, MOOV is the place to do it. Come grow with us.

MOOV appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. MOOV does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. MOOV is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.