Medical Receptionist - Outpatient
Posted:
Wednesday, 20 May 2026
Valid Thru:
Friday, 19 June 2026
Index Requested on:
Indexed on:
Location:
Cedar Park, TX, 78613, US
Industry:
Advertising and Public Relations
Occupational Category:
13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Anew Era TMS, a division of Discovery Behavioral Health, is hiring!
Description:
Position Summary: The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls.
Essential Job Functions: - Greeting patients professionally both in person and on the phone.
- Answering patient calls, and voicemails in a friendly prompt manner
- Confirming patient follow up appointments, sending reminder virtual appointment information as needed
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Comforting patients by anticipating anxieties and effectively answering questions
- Notifying providers of patient arrivals
- Updating patient records and following all protocols in regard to insurance verification
- Collecting patient copays and scheduling follow up appointments
- Maintaining office inventory and equipment by anticipating supply needs.
- Occasionally verify insurances
Knowledge, Education, & Experience: - Associate or bachelor's degree preferred
- Behavioral or psychiatric office experience is preferred.
- Experience with electronic medical records systems preferred.
Employment Status: Full Time
Schedule: Monday-Friday 8: 30 am - 5: 00 pm CST
Work Location: On Site - Cedar Park, TX
Compensation: Pay Range: $17 - $22 per hour
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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