Description

About Alvarez & Marsal

Alvarez & Marsal (A& M) is a global consulting firm with over 10, 000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A& M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A& M.

How you will contribute

The Knowledge Management Senior Associate is part of a growing KM capability and will provide ongoing support to business units in North America while also contributing to global initiatives. The successful candidate will contribute to existing and future efforts to facilitate knowledge capture, organization and sharing within the firm.

Key Responsibilities

Partner with A& M business units on KM initiatives

• Support the design and development of KM future-state processes and tools that align with business-unit objectives.
• Lead projects to implement global KM processes/tools (e.g., for knowledge capture, taxonomy, search, and skills and experience discovery) and adapt them to different stakeholder groups.
• Engage with internal stakeholders to understand requirements and identify opportunities to extend KM service offerings to new areas of the business.
• Foster relationships and serve as a liaison between A& M's business units and the central knowledge management team.

Collaborate with other KM team members

• Support KM team members on initiatives both within and beyond immediate region.
• Share knowledge of processes, approaches, methods, tools/platforms etc. with team colleagues so the team can leverage its collective experience across the globe.
• Provide insight into business needs, initiatives, and end-user experience to help ensure global KM service offerings remain relevant and aligned to overall strategy.

Grow KM knowledge and expertise

• Identify internal and external KM trends and best practices; communicate and promote these to business-unit KM contacts.
• Help develop and evolve KM standards and best practices that can be applied across the firm.
• Champion knowledge sharing and encourage the adoption of KM best practices throughout the region and firm.

General

• Demonstrate a willingness to assist with tasks outside immediate key role requirements for the benefit of overall organizational success.

Qualifications

• Bachelor's degree and 3-5 years of professional knowledge or content management experience preferred.
• Sustained interest in the KM discipline, as demonstrated through education (degree/coursework in KM, library science, or related fields) or on-the-job learning.
• Experience leading smaller projects from inception to completion, including collaborating with stakeholders on timelines and expectations.
• Microsoft 365 and SharePoint experience preferred.

Desired Skills and Attributes

• Experience working in KM at a professional services or consultancy firm.
• Experience with KM and content management approaches (e.g., communities, skills and experience platforms, document libraries, taxonomy and metadata, search, curation, content analytics)
• Consultative approach when partnering with the business.
• Exceptionally close attention to detail.
• Proactive mindset. Be able to self-motivate and work alone and unsupervised.
• Demonstrate a high level of 'grit' in their perseverance of effort and resilience to challenge, in order to accomplish long-term goals and further develop KM capabilities.
• Strong interpersonal and communication skills with ability to effectively interact with and influence multiple stakeholder groups and senior management.
• Works well under pressure; flexible work style.
• Excellent communication skills and receptive listening skills, with ability to present complex ideas and solutions for technical and non-technical audiences.

Your journey at A& M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A& M. The possibilities are endless for high-performing and passionate professionals.

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD& D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A& M's benefits programs

The salary range is $75, 000 - $85, 000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A& M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. #LI-LP1