Posted:
Tuesday, 23 April 2024
Valid Thru:
Thursday, 23 May 2024
Index Requested on:
04/23/2024 19:19:05
Indexed on:
04/23/2024 19:19:05
Location: Tyler, TX, 75701, US
Industry:
Banking
Occupational Category:
43-0000.00 - Office and Administrative Support
Type of Employment: FULL_TIME
Altra Federal Credit Union is hiring!
Description:
Eres amistoso? ¿Eres profesional? ¿Sabe y puede realizar ventas de productos y servicios a otros? Are you friendly? Are you professional? Knowledgeable and can cross-sell products and services to others? Are you looking to start a rewarding career in the financial industry, opening your door to new opportunities and personal and professional growth?
If you love helping people feel confident about their financial journeys and enjoy working in a friendly, supportive, and engaging contact center environment, then the Bilingual Member Contact Specialist position at Altra Federal Credit Union is the perfect job for you!
What is a Member Contact Specialist?
Member Contact Specialists act as the virtual branch for many of our members locally and nationally answering inbound calls, emails, and live chats. Driven by knowledge, efficiency, and high-value interactions, the Member Contact Center creates a positive experience by embracing a “member-first” mindset.
Responsibilities include:
The Bilingual Member Contact Specialist is required to fluently communicate in Spanish and English languages, both verbally and in written form to members and staff, as needed. A High School diploma, GED or HSED is required. A minimum of one (1) year of similar or related experience is required. Call center experience preferred, but not required.
This position is 40-hours a week; candidates must be able to work between the hours of 7: 30 a.m. and as late as 5: 30 p.m. on a rotating schedule Monday through Friday. Flexibility within the department operating hours is expected for other scheduling needs.
Pay and Benefits:
Why work at Altra?
Altra is proud to be a Great Place to Work® certified company five years in a row; 93% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!
We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong!
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
See job description
Benefits:
Please see the job description for benefits.