Key Account Manager
Posted:
Saturday, 06 April 2024
Valid Thru:
Monday, 06 May 2024
Index Requested on:
04/06/2024 14:00:37
Indexed on:
04/06/2024 14:00:37
Location:
Taipei, TPQ, , TW
Industry:
Advertising and Public Relations
Occupational Category:
13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Johnson & Johnson Consumer Inc is hiring!
Description:
Description
PURPOSE
This role is responsible for profitable sales growth in identified customer group. He or She is responsible to achieve company target and manage investment. Externally, this role needs to build strong customer partnership and manage the conflict. Internally, this role needs to collaborate with stakeholders and align the plan, resource and expected outcome
KEY ACCOUNTABILITIES
Business & Financial Acumen
Achieves sales target via developing strategy & solution with customers and building profitable business partnership
Manage investment with expertise in budget & payment management
Drive customer contribution improvement with better mix and planning
Manage customer profitability for long term cooperation
Accounts/Distributers and Industry Knowledge
Manage JBP, customer cycle management and contract negotiation
Seek potential opportunity to drive mutual benefit via insightful action plan
Monitor market trends, customer needs, competitors' action and develop appropriate plans to gain share
Understand the management priority across different G2M solution across direct account, distributor model or agency model
Customer and Stakeholder Engagement
Translate customer insights to applicable solutions to customers. Seeks advices, guidance and direction from key stakeholders.
Play appropriate role to negotiation with customers or internal stakeholders
Build strong connection with global/regional customer team
Category Management and Shopper Activation
Support company portfolio choice to shape best G2M plan
Escalate customer selling from pricing negotiation to category selling
Drive in-store execution to support business & category objectives
Leadership & Team management
Lead the team (internal subordinates or external distributor team) to meet the company goals
Develop team's capability with coach & training support and performance management
Compliance Process Managementon regulatory, legal, quality & control and financial to align with Credo based decision
Key Deliverables:
Sales, Offtake, Share, Customer GP, Investment Effectiveness and Efficiency (Customer TIE), Execution Excellence (5P & Perfect store score), Customer Inventory, Operation discipline (Forecast, payment, etc)
Qualifications
Bachelor's degree or above.
At least 3 years of customer or trade marketing management experience with proven track record. Prior experience in FMCG industry is a bonus.
Multiple channel & customers and GTM (Direct account/distributor) experience is a plus.
Strong operational discipline and results oriented
Insights driven with strong understanding of customers' needs
Challenge status quo and determined in tough negotiation & conversation
Strong communication and interpersonal skills
Resilience, agile mindset to cope with ambiguity, uncertainty & high pressure
Good English proficiency in written and oral is a plus
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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