IT Application Executive

Permanent, a division of Hermes

Location: Taipei City, TPE , TW
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Wednesday, 05 August 2026
Valid Through: Friday, 04 September 2026

Job Description

Permanent, a division of Hermes is hiring a IT Application Executive in Taipei City, TPE. This is a full-time position.

Key Responsibilities
  • SAP & Application Support
    • Ensure that ERP (SAP), POS, Retail Applications operate efficiently.
    • Manage configurations, upgrades, and troubleshooting in coordination with users and regional/group IT.
    • Log and track all incidents via the ticketing system, performing root cause analysis for timely resolution.
  • System Administration & Data Integrity
    • Perform system configuration and user administration tasks.
    • Develop and maintain data interfaces, exports/imports, and ensure high-performance data exchange between SAP and local systems.
    • Proactively monitor system alerts and perform quality checks to ensure data accuracy and consistency.
  • Process Optimization & Projects
    • Analyze retail business processes and produce data flow diagrams to recommend usability improvements.
    • Support application-related projects, providing technical input for regional rollouts and local deployments.
    • Ensure all system changes align with corporate standards, governance, and Group IT security.
  • Stakeholder Coordination
    • Collaborate closely with group/regional IT, local business users, and vendors.
    • Maintain comprehensive technical documentation, procedures, and user guides.


    • Qualifications & Requirements
  • Education: Bachelor's degree in IT, Computer Science, or a related field.
  • Experience: Minimum 3 years of experience in an IT Application role within a retail environment.


    • Technical Skills:
  • Proven expertise in SAP Retail
  • Proficiency in SQL / PL-SQL and ERP application management.
  • Strong ability to translate business needs into technical actions.
  • Soft Skills: Effective communication skills for working within a matrix reporting line; detail-oriented and capable of managing multiple priorities.

    • Key Success Indicators
  • Uptime: High application availability and performance across retail sites.
  • Service: Ticket resolution strictly within agreed SLAs.
  • Quality: Maintenance of data accuracy across the ERP, POS and WMS landscape.
  • Compliance: Full alignment with group IT standards and successful audit support.

    • Education Requirements

    high school

    Skills

    Please see the job description for required or recommended skills.

    Benefits

    Please see the job description for benefits.

    Apply Now

    Index requested: 08/05/2026 07:26:19 • Indexed: 08/05/2026 07:26:19