Job Description

Job Description:

• Lead and coordinate export sales and NPI project with mutual partnership and enhancement of customer service.
• Develop export strategies in cross sourcing, new market, etc in concert with each business sector to boost the export sales as well as to create Regional synergy.
• Execution end to end process about customer ordering management, coordinate production plan, on time delivery to meet sourcing country requirement.
• Manage all shipping documents and work with custom brokers and mill logistics for a smooth export process and on time delivery.
• System maintenance about new products registration and master data setting.
• Customer service about expense claim, customer complaint coordinate, issue PO etc.
• Export expense management if needed.
• New opportunity connect with export market.
• Continued drive process simplification.

Requirements:

• Minimum 5 years of relevant experience in export sales, export operations, order management, NPI coordination, or international trade.
• Bachelor’s degree or above, preferably in International Business, Supply Chain, Business Administration, or related fields.
• Good English proficiency.
• Excellent communication and coordination skills, with the ability to work effectively in a fast-paced, cross-functional environment.
• Customer service experience, with strong problem‑solving ability and a customer‑centric mindset.
• Proficient in computer applications, including SAP, Outlook, Word, and Excel.

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