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Key Responsibility

HCP IOLs and all equipments (Phaco, cataract Femto laser, Klex femto laser) education:

• Manage the curriculum of HCP products education in alignment with annual business priorities, ensuring education content and resourcing available to support participating faculty including local and symposia education.
• Oversees education grants [within Professional Education budget], in line with J& J Vision’s education goals and in line with compliance requirements
• Establish and manage KPIs to ensure IOL/equipment education goals are achieved efficiently and effectively, implementing continuous improvement action plans as required
• Support and develop faculty to meet current and future needs
• Appropriate HCC compliance relating all aspects of Professional Education

Registrar education:

• Oversee registrar education program including the science of lens technology and Toric / PCIOL / Phaco confidence development programs in / with teaching facilities
• Oversees education grants [within Professional Education budget], in line with J& J Vision’s education goals and in line with compliance requirements
• Establish and manage KPIs to ensure Registrar education goals are achieved efficiently and effectively, implementing continuous improvement action plans as required
• Manage consumable and capital equipment as appropriate to support training need
• Support and develop faculty to meet current and future needs
• Appropriate HCC compliance relating all aspects of Professional Education.

Sales team education strategy and certification oversight (in partnership with APAC region training team):

• Design and develop the annual sales team education program including face-to-face and virtual channels as required to achieve knowledge goals and confidence, measured and enforced through minimum certification standards.
• Ensure the education curriculum for each initiative is aligned with local sales and marketing needs and leverages best practice and resourcing from the APC regional team as relevant.
• Define certification protocols and ensure appropriate usage, frequently communicating progress to the leadership team to ensure expectations are met.
• Oversee Taiwan content and use of digital channels including EyeLearn (Axonify) and EyeConnect University, highlighting any deviations from expectations for timely corrective action from the Leadership Team
• Appropriate HCC compliance relating all aspects of Professional Education and Grants

​Other

• Medical Affairs Liaison: Taiwan focal point for Medical Affairs collaboration as required e.g. with regional Medical Affairs and with relevant surgical investigators, under the guidance of regional Medical Affairs
• Budget & Resource Management: Actively manage the budget and resources associated with the role