Responsibilities:

Responsible for all sales activities in store within Hermès standards of image and services worldwide

Including identifying customers' needs, developing client relationships, sales, and delivering post-sales services

Achieving sales target and maintain high level of customer service, product knowledge and operational procedures

Build and maintain long-term relationship with customers by providing excellent customer experience

Proactively receive and recruit walk-in customer, maintain KPI customers

Assist with inventory and special projects as needed

Be part of a collaborative and inclusive team

Other duties as assigned

Requirements:

Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity

Strong motivation in becoming a Hermès Ambassador and providing excellent customer service

Strong commitment towards teamwork

Energetic, passionate and positive working attitude

Excellent in presentation, interpersonal and communication skills

Good command of Mandarin, English is a plus