Hotel Indigo Torquay is on the lookout for a dynamic Spa Supervisor to inspire and lead in our brand-new, highly anticipated hotel opening. Join the excitement and become part of the Hotel Indigo family!

Hotel Indigo Torquay, opening in 2025, promises a stimulating new addition to this idyllic coastal town. Nestled along the stunning English Riviera, the hotel will offer guests breathtaking views of Tor Bay and access to some of Torquay’s most iconic beaches and walking trails where you can truly appreciate nature. Close to local attractions, including the historic Torre Abbey and the lively harbour, guests can also indulge in the region's renowned culinary scene featuring fresh seafood and artisanal delights. Hotel Indigo will provide a unique and memorable experience, offering a tonic for the body, imagination and soul; capturing the spirit of this longstanding English seaside location.

As a Spa Supervisor, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …

• Leadership and Guest Satisfaction: Supporting our Rooms Division Manger to lead the Spa and Leisure team to create a service-focused environment, ensuring that guest satisfaction remains at the forefront of all operations. Creating a continuous improvement culture to enhance the overall guest experience.
• Recruitment: Take charge of attracting and recruiting new team members while also focusing on the development and retention of existing team members. Promoting our Spa as a great place to work to the wider community and maintaining relationships with local colleges who offer Spa programmes.
• Budgets: Confidently engage with various internal and external stakeholders to align on the Spa and Leisure strategy, ensuring that operational goals are met. Monitor and manage budgets effectively to achieve financial targets while maintaining high service standards.
• Results focussed: Demonstrate a strong track record of delivering results in the Spa and Leisure sector, showcasing the ability to drive performance and achieve operational excellence through strategic initiatives and effective team leadership.

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has….

• Leadership and management experience within a diverse Spa and Leisure team (ideally within a luxury Hotel environment)
• Proven success in training and the implementation of process and audit
• An in depth understanding of products and treatment criteria, along with knowledge of the chemicals used in a leisure facility
• Knowledge of pool plant maintenance/certification is required for this position (if you do not have this, you would be required to go through the training with us)
• Overall, a wide understanding of a luxury Spa and Leisure environment with the passion to continue leading our excellent spa team to success!

Just like no two Hotel Indigos are alike, we believe no two individuals are alike. Therefore, we offer our colleagues with a wide range of additional benefits to support you. By taking a confident step in your career and joining us, you can expect to receive….

• Financial security - £15.00 per hour, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F& B whilst on employee rate (IHG has over 6, 000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

If you are looking to join a Hotel company where you can be your authentic self, unite a shared passion for local discovery and celebrate your creative and fun-loving nature….click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.