1.Stock Operations Management and Control
❖Day-to-day operations and controls for perfect stock accuracy
-Process all incoming and outbound product flows, while ensuring perfect synchronization between physical and system-based flows (receiving, transfers, shipments, returns, etc.).
-Manage the daily replenishment of all storage areas on the sales floor (products and packaging)
-Monitor and close expired reservations and reintegrate them into available stock on a daily basis
-Assist your reporting Manager in the follow-up and correction of negative stocks daily
❖Manage defective/shopsoiled products
❖Stock replenishment control
❖Stock takes & cycle counts
-Perform an appropriate preparation of stock takes and cycle counts
-Contribute to scanning and investigation of discrepancies
-Contribute to producing the final report for the Finance department (to be validated by the Store Manager)
-Propose corrective actions to improve future stock takes results (methods, tools, training...) and reduce shrinkage
2.Continuous process improvement and performance follow-up
❖Implement an optimized organization of storage
-Contribute to the definition and implementation of back and front office storage practices
-Participate in discussions with representatives of the sales team (+VM for storage on the shop floor) to propose and perform adjustments and improvements of storage practices, equipment, and distribution
❖Stock-related procedures
-Ensure an appropriate implementation of storage rules, stock procedures, and best practices by all team members (5S controls, KPIs follow-up, etc.), and raise alerts to your manager when necessary
-Develop a perfect knowledge and mastery of all stock-related processes and tools: be able to train and remind other team members on those topics
3.Coordination and Transversal Management
❖Work in constant cooperation with the store team: reporting Manager, sales teams (improvement/adjustment proposal of storage organization, floor storage replenishment, etc.), Sales & Service Support (ex, receiving of repaired items and Customer Orders)
❖Liaise with corporate: be in contact with upstream stakeholders on matters related to the stock (Group Customer Service Team, Logistics at central and local levels, Internal Control, Retail Merchandising)
Group Retail Operations
❖Contribute actively to team meetings organized by the Manager and during morning briefs: report on operational issues and stock-related KPIs, propose corrective actions
PERFORMANCE INDICATORS
❖Timely completion of product flows (in and out)
❖Stock accuracy:
-Results of annual stock takes and cycle counts (number of discrepancies, Shrinkage rate)
-Level of negative stocks
-Number of reservations expired for more than 1 day
❖Quality, clearness, and cleanliness of stockroom organization: continuous results of 5S checks
❖Quality of relationships with the team
❖Quality of relationships with upstream stakeholders"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable. L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."