Accounts Receivable & Billing Specialist

About the Role We are seeking an Accounts Receivable & Billing Specialist to support accurate customer invoicing, maintain accounts receivable records, assist with collections, and reconcile customer balances. In this full-time Finance / Accounting role, you will review sales orders, contracts, pricing, and supporting documentation; resolve billing and payment discrepancies; and collaborate across departments to support accurate balances and healthy cash flow. What You'll Do Billing and Invoicing · Create and issue accurate customer invoices in a timely manner. · Verify sales orders, contracts, pricing, billing terms, and supporting documentation before invoice release. · Manage recurring billing schedules and maintain organized billing records. · Prepare Time & Material billings, AIA billings, and invoices using customer-required forms. · Identify and resolve incomplete documentation, pricing discrepancies, and other billing issues. Accounts Receivable and Collections · Research unapplied or misapplied payments and maintain accurate payment records. · Reconcile accounts receivable records and customer balances, investigating and resolving discrepancies. · Monitor aging reports and overdue accounts; follow up consistently on past-due invoices. · Arrange payment plans when appropriate and document collection activity and customer commitments. · Investigate billing disputes and work toward timely, constructive resolution while maintaining positive customer relationships. Reporting and Analysis · Prepare and review accounts receivable reports, including aging balances and collection activity. · Monitor collection rates, recurring issues, and significant account changes. · Provide management with accurate, timely information regarding cash flow, outstanding balances, and receivables trends. Cross-Functional Support and Compliance · Partner with sales, finance, and customer service teams to resolve account and billing discrepancies. · Maintain complete and accurate records in accordance with established procedures and applicable accounting standards. · Support month-end and year-end close activities related to billing and accounts receivable. · Communicate clearly and professionally with customers and internal stakeholders. What You'll Bring · High school diploma or equivalent required; associate degree in accounting, finance, business, or a related field preferred. · Previous experience in billing, accounts receivable, collections, or a related accounting function preferred. · Working knowledge of invoicing, payment application, account reconciliation, and aging reports. · Experience with Time & Material and AIA billing is preferred. · Proficiency with Microsoft Excel and accounting or enterprise resource planning systems. Skills for Success · Strong attention to detail, accuracy, and follow-through. · Effective organization and time-management skills with the ability to manage recurring deadlines. · Professional written and verbal communication skills. · Sound judgment, problem-solving ability, and a customer-focused approach. · Ability to handle confidential financial information responsibly and collaborate across functions. Work Environment You will regularly use a computer and standard office systems, work with detailed financial information, and manage multiple priorities and recurring deadlines. Responsibilities may evolve with business needs. Position Details Location: Kingsport, TN Work arrangement: On-site We offer our employees: Medical, Dental Vision STD LTD Group Life Accidental Death and Dismemberment Voluntary Life 401k plan with Co. match. Supplemental options: Accident plan, Critical Illness plan, Whole life insurance, FSA. Physical Profile Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is performed in a generally clean and healthy environment. The usual and customary methods of performing the job's functions are sedentary but may require the following physical demands: occasional lifting, carrying, pushing and/or pulling up to 20 pounds; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling and significant fine finger and motor dexterity. This role routinely uses standard office equipment such as computers/printers/scanners/fax machines, phones, filing cabinets, etc. Employees must have the ability to transport necessary equipment and supplies and set-up for meetings, etc. The employee must have a current driver's license and have the ability to travel to various locations at times for various reasons. T E C Industrial is a Drug-Free, E-Verify, Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.