Job Description

As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

In this role you will be accountable for the day-to-day activities in a Customer Service Administrator role to achieve the mill objectives. You will work directly with the Manufacturing teams, Staff Distribution/Deployment, Staff Customer Service, Corporate Transportation, Staff Planning, Sales, and Distributor Customers both internal and external. This position reports to the Logistics Leader.

Principal Accountabilities:

Accountabilities include but are not limited to:

• Demonstrate safety as a value by performing all responsibilities in a safe manner. Contribute to the safety and well-being of all personnel by actively supporting and participating in mill safety initiatives

• Manage on-site and off-site raw materials, finishing supplies, and/or finished goods including tracking, reconciling, and reporting

• Generate daily flow plan of finished goods using SAP

• Review and manage trailer pool to target daily, both at the mill and the outside warehouses

• Use Trailer Management to coordinate RF/RM/Broke/ and Virgin transportation activities

• Use PIMS to monitor assets production rates to adjust orders as needed

• Use SAP Outbound Shipping Monitor to schedule the loading of customer orders and stock transfers

• Coach 3rd party contractors in their day-to-day work, addressing safety issues that arise

• Understand all material flow work and can coach 3rd party contractors in internal control procedures, loading requirements, and how to use dock locks etc.

• Manage the driver window

• Ensure all incoming vitals are received in SAP in a timely manner

• Prioritize the unloading of vitals to limit trailer detention

• Ensure the stores after hours receiving process is followed

• Support the mill in off shifts to get vitals or parts into the mill (for example, opens an outside warehouse)

• Use PIMS to monitor assets production; Adjust pick up time with carriers as needed

• Run load ahead report to ensure there are loads available for loading

• Coordinate the loading of TM3 and TM4 parent rolls to match paper machine schedule (for example, exports and Convermat)

• Communicate any shipping issues with Central Transportation

• Work with Staff Customer Service to ensure all orders are completed in a timely manner and correctly

• As needed, the incumbent may be asked to contribute in other Material Flow functions

Shift/ Schedule: 12-hour Rotating Shift (6: 00 am – 6: 00 pm or 6: 00 pm – 6: 00 am). Schedule rotation follows Operations rotating shift pattern

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

In one of our manufacturing roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Are 18 years or older and authorized to work in the United States,

• Have a state and/or US Department of Education accredited high school diploma, GED Grade 12 certificate.

• Have 1+ years of continuous work experience.

• Have prior experience in a similar role with the ability to balance multiple, shifting priorities, and work in a fast-paced environment.

• Have basic computer knowledge, mechanical aptitude and good math skills.

• Are a self-motivated, self-directed individual with exceptional organizational skills.

• Are Continuous Improvement focused with ability to originate action to improve existing conditions and processes.

• Can maintain a work schedule of 12-hour rotating shifts, including nights, weekends, holidays and overtime with periodic flexing of schedule to meet business needs, including but may not be limited to the need to cover a counterpart’s day or rotating shift.

• Can pass a pre-employment assessment and a pre-employment drug + background screening

• Can pass post-offer / pre-hire Physical Abilities Test (PAT)

• Ability to interface with other Admin, Technicians and Day Resources

• Ability to participate as part of the Loudon Mill High Performance Work System

• Ability to lead task teams and interface with all areas of the mill

​Preferred:

• Prior experience in a similar role with the ability to balance multiple, shifting priorities, and work in a fast-paced environment

• Relevant advance educational degree

• Prior working knowledge of Microsoft Office programs, SAP, Trailer Management and Plant Apps

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

• K-C Loudon Mill offers an Incentive Pay bonus each quarter

• K-C Loudon Mill gives away free product (bath/facial tissue or Hand Towels) for months where safety goals are met

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Starting Hourly Wage: $22.00 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. This position is eligible for the starting wage listed above, overtime pay and available pay increases within your first year. You’ll also enjoy a full benefits package, including our 401(k) and Profit-Sharing plan.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

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