Senior IT Systems Engineer

Nature of Work This is advanced technical work in the design, implementation, administration, security, and maintenance of the City's enterprise information technology infrastructure. This position serves as a senior technical resource within the Technical Services Branch and provides high-level engineering support across networking, servers, virtualization, operating systems, telecommunications, and cybersecurity. The position operates with substantial independence and judgment but does not supervise personnel. Job related duties require a Bachelors Degree in IT, Computer Science or related field with five years of experience. Job performance is evaluated by the Information Technology Director through review of the quality and quantity of work, ability to perform assigned job duties and follow daily instructions and physical capacity to perform the job. Illustrative Examples of Work Design, implement, and maintain enterprise server infrastructure (Windows Server andLinux environments).Administer virtualization platforms including VMware, Hyper-V, or equivalent systems.Configure and troubleshoot advanced networking components including routing, switching, VLANs, VPNs, firewalls, NAT, and ACLs.Manage TCP/IP-based services including DNS, DHCP, and network performanceoptimization.Support and engineer VoIP systems, SIP trunking, QoS, and telecommunicationsintegrations.Administer and secure Windows, macOS, and Linux endpoints and servers.Implement cybersecurity controls aligned with NIST, CIS, or comparable frameworks.Manage backup, disaster recovery, and business continuity systems.Perform scripting and automation using tools such as PowerShell and Bash.Serve as escalation point for complex technical issues and major system incidents.Assist in long-range infrastructure planning and technology roadmap development.Maintain documentation of systems architecture, configurations, and procedures.