Oversees, develops and directs all aspects of Dining Services training programs for operations for all product lines throughout the Brookdale organization. Responsible for on-going compliance and training for dining leaders and dining associates throughout the organization. Addresses dining compliance report findings to ensure improvement and reduce risk, and identifies opportunities for quality improvement and training program modification.Develops, administers and oversees training programs for dining leaders and dining associates throughout the Brookdale organization as needed.Validates compliance of new hire dining associates and ongoing training plans provided by Dining Services. Develops and communicates compliance reporting for all new and current dining leaders, and recommends action planning based on compliance results.Partners with Learning and Development to develop and execute strategic training plans and validation tools for dining services, standard methodology and to ensure effectiveness of training programs.Works with strategic partners to implement and manage compliance improvement and performance against KPIs for food and beverage programs.Maintains a working knowledge of community, district and divisional operations management.Consults with various departments on developmental program needs, which may include pre-employment assessment and testing, employee orientation, front-line management education and other learning initiatives.Responsible for succession planning and management development programs for all product lines.Supports, in responding directly or through delegates, to all training inquiries (phone, mail, email, etc.) from internal and external customers or compliance-related questions including but not limited to, Crandall and state surveys, Qualtrics surveys on NPS and Overall Food rating.Oversees associate surveys and implements action-planning activities based on results, as needed.Assists Dining Support team members with projects, help desk inquiries, reports, etc. as needed. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Voted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to: Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsThis is an incentive based position, which may include bonuses, incentive, or commission plans.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.