Accounts Receivable Specialist

Meet Axle Logistics: An award-winning logistics company that doesn't fit the mold. We pride ourselves on changing the industry standard and setting a new tone in the logistics field. Ask our current employees what it's like to work here, and you'll hear words not often used to describe a logistics company: energetic, contagious, addicting, inspiring, meaningful, rewarding, and fun. At Axle Logistics, we strongly embrace the entrepreneurial spirit and have a passion for providing real opportunities to ambitious professionals who share our energy and competitive nature. Whether you're a recent college graduate or a seasoned business professional looking for a career change, we can provide you with a path for success through our comprehensive training program, professional development process, and unlimited access to a dynamic leadership team with years of experience in the industry. We love to see each other win. Positive attitudes produce positive results, and that spirit is the foundation of everything we do. About the Role Axle Logistics is seeking a task-oriented, organized, and motivated individual to join our Accounting & Finance team as an Accounts Receivable Specialist at our corporate headquarters in Knoxville, Tennessee. The Accounts Receivable Specialist is responsible for the timely collection of outstanding receivables and supporting day-to-day billing and accounts receivable activities. This role requires strong attention to detail, effective communication, and the ability to manage customer accounts in a fast-paced, goal-oriented environment. What You'll Do Collections & Account Management Make customer collection calls and send related correspondence in a fast-paced, goal-oriented environment. Monitor and maintain assigned customer accounts. Work proactively to reduce delinquency across assigned accounts. Resolve customer account discrepancies, short payments, and other payment-related issues. Customer & Internal Support Provide excellent customer service while exercising professionalism, tact, and courtesy in frequent customer interactions. Partner with the sales team and senior management when necessary to help accelerate the collection process. Communicate effectively with internal and external stakeholders regarding account status and outstanding receivables. Accounts Receivable Support Support day-to-day billing and accounts receivable activities as needed. Maintain accurate and organized information related to assigned customer accounts. Perform additional tasks as necessary to support the Accounts Receivable Department.