Room Attendant

Gatlinburg River Inn is a warm, welcoming retreat nestled along the river in the heart of Gatlinburg, TN where genuine mountain hospitality and a comfortable, well-appointed stay bring guests back time and again. As a Room Attendant, you are an essential part of what makes a stay here feel special ensuring every space is spotless, inviting, and ready to wow the next guest who walks through the door. This is a role for someone with a sharp eye for detail, a pride in their work, and an understanding that a perfectly turned room is its own kind of hospitality. What You'll Do Room Care & Standards Clean and service guest rooms to the highest standards, ensuring each space is fresh, inviting, and fully stocked for incoming guestsFollow all AATMOS Hospitality housekeeping departmental standards, policies, and procedures on every shiftMaintain inventory of necessary supplies and communicate needs to the appropriate team membersReport any room issues, damages, or maintenance needs promptly to the appropriate department for immediate resolutionFollow all safety and sanitation policies at all times Guest Experience & Team Support Respond promptly and professionally to guest special requests for miscellaneous itemsAttend morning huddles and stay current on daily priorities, room assignments, and property updatesAssist other departments when needed to ensure seamless service across the propertyMaintain a friendly, professional presence in all guest and team member interactions