Head of MPS Operations
Siemens Healthineers
Location: Camberley, SRY , GB
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Tuesday, 10 November 2026
Valid Through: Thursday, 10 December 2026
Job Description
Siemens Healthineers is hiring a Head of MPS Operations in Camberley, SRY. This is a full-time position.
Job Requirements
Head of Managed Pathology Services Operations
Shape the Future of Managed Pathology Services
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
We are seeking an experienced and strategic leader to join our team as Head of Managed Pathology Services (MPS) Operations. This is a high-impact leadership role responsible for the successful delivery, growth, and continuous improvement of our Managed Pathology Services portfolio.
You will lead operational excellence across complex customer contracts, oversee commercial and financial performance, manage third-party partnerships, and contribute to the strategic evolution of our Managed Pathology Services offering. Working collaboratively across commercial, service, procurement, clinical, and leadership teams, you will help ensure our services deliver outstanding customer outcomes while supporting sustainable business growth.
This role offers significant autonomy and the opportunity to influence strategy, develop innovative solutions, and shape the future direction of a market-leading service proposition.
About the Role
As Head of MPS Operations, you will be accountable for the operational performance, governance, and commercial success of our Managed Pathology Services business. You will lead a team responsible for contract management and operational delivery while supporting business development activities through compelling service propositions, tender responses, and customer engagement.
You will also play a key role in identifying market opportunities, enhancing service offerings, and ensuring the business continues to deliver value for customers while maintaining strong commercial and contractual performance.
Key Responsibilities
Strategic Leadership & Business Growth
Why Join Us?
This is an opportunity to lead a critical and growing area of the business, influencing strategy while delivering meaningful outcomes for customers and healthcare providers. You'll work with talented colleagues across a diverse organisation and play a key role in shaping innovative service solutions that create long-term value.
Who we are
Who we are We are a team of more than 74, 000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work
How we work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at siemens-healthineers.com
Work Experience
What You'll Bring
Experience
What Success Looks Like
The successful candidate will:
Benefits
Head of Managed Pathology Services Operations
Shape the Future of Managed Pathology Services
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
We are seeking an experienced and strategic leader to join our team as Head of Managed Pathology Services (MPS) Operations. This is a high-impact leadership role responsible for the successful delivery, growth, and continuous improvement of our Managed Pathology Services portfolio.
You will lead operational excellence across complex customer contracts, oversee commercial and financial performance, manage third-party partnerships, and contribute to the strategic evolution of our Managed Pathology Services offering. Working collaboratively across commercial, service, procurement, clinical, and leadership teams, you will help ensure our services deliver outstanding customer outcomes while supporting sustainable business growth.
This role offers significant autonomy and the opportunity to influence strategy, develop innovative solutions, and shape the future direction of a market-leading service proposition.
About the Role
As Head of MPS Operations, you will be accountable for the operational performance, governance, and commercial success of our Managed Pathology Services business. You will lead a team responsible for contract management and operational delivery while supporting business development activities through compelling service propositions, tender responses, and customer engagement.
You will also play a key role in identifying market opportunities, enhancing service offerings, and ensuring the business continues to deliver value for customers while maintaining strong commercial and contractual performance.
Key Responsibilities
Strategic Leadership & Business Growth
- Develop and execute the strategic vision for Managed Pathology Services.
- Identify market opportunities and support the evolution of service offerings to meet changing customer needs.
- Contribute to business growth through support of commercial strategies, tender responses, and customer solution development.
- Collaborate with commercial, marketing, clinical, and operational teams to strengthen market positioning and expand the Managed Pathology Services portfolio.
- Represent the organisation with customers, industry groups, and strategic partners where appropriate.
- Lead the successful delivery of Managed Pathology Services, ensuring high standards of operational performance and customer satisfaction.
- Drive a culture of continuous improvement, innovation, and operational excellence.
- Ensure service delivery remains aligned with contractual commitments and customer expectations.
- Lead customer-facing operational engagement activities and support long-term relationship development.
- Champion the effective use of systems, technology, AI and data to improve efficiency, service quality, and business performance.
- Oversee the full contract lifecycle, including contract creation, implementation, governance, performance monitoring, and renewal activities.
- Provide operational leadership during contract negotiations and commercial discussions.
- Support effective management of contractual risks and opportunities.
- Oversee financial performance across Managed Pathology Services contracts, including reporting, invoicing, and commercial performance monitoring.
- Ensure robust governance and compliance processes are maintained across all contracts and suppliers.
- Lead strategic relationships with suppliers, subcontractors, and external partners.
- Oversee procurement activities and supplier performance management.
- Ensure effective contract compliance and delivery across third-party service arrangements.
- Identify opportunities to create additional value through supplier and partner relationships.
- Provide leadership and direction to tender and bid activities.
- Support the development of high-quality, customer-focused tender submissions and business proposals.
- Ensure alignment between operational capabilities, commercial objectives, and customer requirements.
- Manage priorities and resources across multiple concurrent opportunities and projects.
- Lead, develop, and inspire a high-performing team.
- Promote a culture of collaboration, accountability, inclusion, and continuous learning.
- Support talent development through coaching, mentoring, and effective performance management.
- Build organisational capability to support future growth and operational excellence.
Why Join Us?
This is an opportunity to lead a critical and growing area of the business, influencing strategy while delivering meaningful outcomes for customers and healthcare providers. You'll work with talented colleagues across a diverse organisation and play a key role in shaping innovative service solutions that create long-term value.
Who we are
Who we are We are a team of more than 74, 000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work
How we work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at siemens-healthineers.com
Work Experience
What You'll Bring
Experience
- Proven experience leading operational functions responsible for delivering complex customer solutions or managed services.
- Experience working within healthcare, clinical diagnostics, pathology services, laboratory services, or a closely related environment.
- Demonstrated success managing customer-facing operations, commercial performance, and contract delivery.
- Experience leading and developing high-performing teams.
- Strong experience working with cross-functional stakeholders to deliver strategic and operational objectives.
- Experience managing supplier, partner, or third-party relationships within complex service environments.
- Degree-level qualification or equivalent professional experience.
- Professional qualifications in operations, business management, project management, procurement, or a related discipline are advantageous.
- Strategic thinking and commercial awareness.
- Strong contract and operational management expertise.
- Excellent stakeholder engagement, communication, and presentation skills.
- Financial and commercial acumen with the ability to interpret and act on business performance data.
- Strong project and programme management capabilities.
- Ability to influence and build relationships across multiple functions and organisational levels.
- Confident decision-making and problem-solving skills.
- Commitment to quality, compliance, and customer-focused outcomes.
What Success Looks Like
The successful candidate will:
- Deliver operational excellence across Managed Pathology Services contracts.
- Drive sustainable business growth and support new business acquisition.
- Build strong customer, supplier, and partner relationships.
- Create an environment where teams can thrive and perform at their best.
- Continuously evolve services to meet customer needs and market opportunities.
- Ensure strong commercial governance, risk management, and financial performance.
Benefits
- Competitive pension scheme with employer contributions
- Private healthcare / health & wellbeing benefits
- 26 days' annual leave, increasing with service
- Option to buy or sell up to 5 days' holiday
- Flexible working and family-friendly policies
- Electric Vehicle and Cycle2Work benefits
- Employee discounts / Perks at Work
- Siemens Healthineers share schemes
- Employee Assistance Programme and wellbeing support
- 2 paid volunteering days per year
- Depending on role, bonus, commission or other incentive schemes
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
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