Role Mission

• This role ensures end-to-end demand and supply alignment for Vietnam by delivering accurate demand forecasts, securing reliable supply, and enabling seamless operational execution. The mission is to:
  • Drive collaborative, high-accuracy forecasting across all business units (Home Solutions, Power Products, Digital Energy, IA Ops Automation) - Focusing Transactional
  • Balance demand and supply with proactive risk identification and mitigation (Rev Risk)
  • Ensure inventory health, revenue delivery, and high customer service levels
  • Build planning maturity using digital tools, automation, and advanced analytics
• The role integrates Demand Planning, Supply Planning, and Operational SIOP leadership, requiring strong analytical skills, digital capability, and a structured problem-solving mindset.

Role Overview

• As the Vietnam Demand & knowledge Supply Planning Lead, you will own the end-to-end CSF, supply planning, DRP, and SIOP processes.
• You will balance operational execution while driving strategic alignment with commercial, logistics, and global supply chain teams.
• This role requires a hands-on planner who can:
  Build a reliable demand signal from multiple inputs
  Secure supply availability in a constrained and volatile environment
  Use digital tools to automate, visualize, and optimize planning workflows
• Work closely with internal teams and external factories to resolve gaps
  Drive resilience in the Vietnam market landscape
• You report to the Regional Demand Planning Manager and work in strong partnership with Country Logistics, Offer Marketing, and Key stakeholder Commercial people + other Demand Planning in EA(East Asia)

Key Essential Duties and Responsibilities

Demand Planning (CSF Ownership)

• Lead Vietnam's monthly Collaborative Sales Forecasting (CSF) cycle across all assigned business units and divisions
• Build a trusted demand signal by integrating:
  • Historical trends and seasonality patterns
  • Market intelligence and external causal factors
  • Customer insights and key account pipeline visibility
  • Phase-in/phase-out planning and product lifecycle management
• Promotion, Project, Finance Target perspective impact analysis and cannibalization effects
• Partner with commercial teams on a weekly basis to validate demand risks and opportunities
• Maintain clean planning data: item flags, attributes, statistical model settings, and forecast hierarchies
• Improve forecast accuracy using advanced analytics, statistical models, and where possible, machine-learning insights
• Leverage Kinaxis (or equivalent tools) for statistical forecasting and enhance with AI/ML techniques where applicable
• Conduct regular engagements with Offer Marketing and key customers to gain demand visibility and co-plan where required

Supply Planning & Replenishment (Operational DRP Ownership)

• Own Vietnam's supply planning, Distribution Requirements Planning (DRP), and daily planning operations
• Ensure correct planning parameters are maintained: safety stocks, MOQ, lead times, stocking policies, and reorder points
• Secure supply availability for revenue-critical offers and prioritize allocation for high-impact SKUs
• Highlight supply risks early and drive mitigation actions with factories, GSC, and regional planners
• Manage gross inventory against monthly targets with full visibility on customer backlog
• Maintain a clean, healthy, right-sized inventory portfolio - minimizing excess, obsolescence, and dead stock
• Collaborate closely with LoB teams to align DRP parameters with demand signals and business priorities
• Monitor and manage supplier delivery performance and factory allocation confirmations

SIOP Leadership (Demand-Supply Alignment)

• Lead country-level SIOP meetings and present demand-supply gaps, inventory risks, and operational challenges to senior leadership
• Facilitate alignment across Commercial, Logistics, Country Finance, and Product Marketing functions
• Drive executive decisions for allocation, recovery plans, and prioritization of constrained supply
• Support scenario simulations for supply constraints, demand surges, and market disruptions
• Chair or co-chair the monthly SIOP executive meeting with participation from Country President, BU VPs, Country CFO, and Logistics Head
• Deliver data-driven discussions using structured RAG status, risk/opportunity registers, and gap analysis

Digital & Analytical Capability (Critical Requirement)

• Build and automate Power BI/Tableau dashboards for forecast accuracy, inventory health, revenue risks, and supply recovery tracking
• Use digital tools (Power Query, SQL, Python optional) to automate repetitive planning tasks and reduce manual work
• Operate planning systems (Kinaxis RapidResponse, SAP APO/IBP) with high proficiency
• Champion digital transformation to improve decision speed, data quality, and process standardization
• Create automated alerts and exception reports to drive proactive planning interventions

Inventory & Operational Excellence

• Continuously optimize safety stocks, service levels, inventory turnover, and excess & obsolescence (E& O) exposure
• Lead root-cause analysis of forecast errors, supply failures, and delivery misses
• Drive inventory optimization from a demand perspective: Forecast Value Added (FVA), customer OTDC, stocking policy reviews
• Standardize best practices to upgrade Vietnam planning maturity toward regional benchmarks
• Support scenario planning and stress-testing of demand and supply plans to enhance supply chain resilience

Qualifications & Requirements

• Bachelor's degree in supply chain management, Business, Engineering, Statistics, or a related field
• 6-10 years of progressive experience in demand planning and/orsupply planning (combined DP + SP experience strongly preferred)
• At least 3-5 years in a role facilitating cross-functional planning meetings or executive-level SIOP discussions
• Experience in Vietnam or emerging Southeast Asian markets is a strong advantage

Technical Skills (Must-Have)

• Strong knowledge of demand forecasting methodologies, supply planning fundamentals, and inventory mechanics
• Hands-on experience with planning platforms: Kinaxis RapidResponse, SAP APO/IBP, or equivalent (e.g., o9, Anaplan)
• Proficiency in Power BI or Tableau for dashboard creation and data visualization
• Advanced Excel capabilities including Power Query, complex formulas, and data modelling
• Understanding of supply constraints, factory planning, DRP logic, and replenishment parameters
• Ability to run analyses using SQL or Python is preferred but not mandatory
• Have Good Presentation skills to present to the top level

Leadership & Soft Skills

• Strong cross-functional communication with the ability to influence without authority
• Structured problem solver who can challenge assumptions respectfully and drive consensus
• Resilient, proactive, and comfortable operating with ambiguity in a dynamic market
• Customer-first mindset with strong business acumen
• Excellent communication skills in English; Vietnamese language proficiency is an advantage
• Mature executive presence - able to present confidently to VP and Country President level

Additional Advantages

• Knowledge of Vietnam and/or Southeast Asia market dynamics
• Familiarity with AI/ML-enhanced forecasting tools and scenario planning
• Supply chain certifications (e.g., CPIM, CSCP, IBF) are valued
• Experience with ESG considerations in supply chain planning

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