We value our employees with competitive benefits and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more!

This role is an onsite opportunity.

As an Implementation Consultant, you will:

• Configure setup, partner relations, cross references, etc.
• Perform testing with trading partners and customers.
• Inform and coordinate trading partner test activities with customer.
• Coordinate with multiple internal teams to ensure the target go-live date for the customer is met.
• Work closely with Project Manager or Implementer to align on progress.
• Participate in problem solving activities; escalate to relevant teams.
• Report to team management as well as involved project coordinators
• Provide the mapping team with the analysis required to build a new map.
• Work with the mapping team to ensure completion of mapping requests.
• Work with the connectivity team to ensure communication setup.
• Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing.
• Analyze and document trading partner requirements.

Requirements for Success:

• Working time: 40 hours/Week. Monday – Friday. 9 AM – 6 PM
• Rotate to other shifts on demands:
  • Swing shift: 1 PM – 10PM, or
  • Split shift: 8 AM – 12 PM (in office) and 8 PM – 12 AM (work from home)
• Information System Management background or business analysis skills
• Experience in system implementation, software support, client services is highly preferred.

• Understanding FTP, AS2 or X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE, etc. is a plus
• Proficient English skills, verbal & written.

Office location: Helios Building, Quality Tech Solution Complex, Trung My Tay Ward